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Discover London with the Big Bus Hop-On Hop-Off Tour, including optional Thames cruise. Enjoy flexible sightseeing, onboard commentary, and authentic views.
Traveling through London often feels like trying to navigate a maze of history, modernity, and traffic congestion. The Big Bus London Hop-On Hop-Off Tour offers a way to see the city’s most iconic sights comfortably and flexibly, without the hassle of public transportation or guided tour schedules. Whether you’re visiting for a day or looking to explore over two days, this open-top bus experience gives you a panoramic view of London’s famed landmarks while allowing you to jump off and explore at your own pace.
One feature we really appreciate is the option to include a Thames River cruise, which adds a relaxed water-based perspective on the city’s skyline. The audio commentary in multiple languages and free Wi-Fi onboard make the journey both educational and convenient. However, some reviews mention inconsistent bus frequency and confusing stops, so travelers should plan accordingly.
This tour suits those who love a flexible sightseeing experience, travelers with limited time, or anyone wanting a comfortable way to get their bearings in London. If you’re looking for a more in-depth guided experience, this may not replace dedicated walking tours, but for broad exposure, it’s a very practical option.


The Big Bus London tour has a sprawling route that covers many of the city’s top attractions, with stops scattered across historic and lively neighborhoods. The routes are designed to give you an overview of London’s most recognizable landmarks, but the experience depends heavily on timing and the efficiency of the service.
More ways to experience London from the water include these boat tours
Starting at Green Park, the tour quickly moves through some of London’s most photographed sights. You’ll pass Buckingham Palace, where some reviewers noted that getting a good view can be tricky due to crowds, but the sight of the royal residence remains impressive. The route then threads through Trafalgar Square, a hub of activity with Nelson’s Column and street performers, and onto Covent Garden, famous for its lively market and street performances.
The stops at St. Paul’s Cathedral, Tower of London, and Westminster Abbey are especially popular, offering ample opportunities to explore on foot. Several reviewers mention the value of this flexibility—being able to hop off at these iconic sites and return later is a real plus.
The buses are open-top, double-decker models, which promise unobstructed views—and travelers like Dawn and Ken agree that the front seat on the top deck is the best way to take in the city. The onboard commentary, while helpful, is sometimes criticized for being shallow or inconsistent, with some travelers wishing for more detailed guides rather than pre-recorded audio snippets.
Stops at Oxford Street, Regent Street, and Harrods make retail therapy accessible, while Hyde Park and Kensington Gardens provide peaceful green spaces amidst the city. One reviewer noted that strolling Hyde Park after the tour was a highlight, especially with the beautiful weather.
The inclusion of a one-way Thames cruise really elevates the experience, offering a relaxed perspective of the city’s riverside landmarks like the Tower of London, Millennium Bridge, and London Eye. Many travelers recommend starting the cruise early in the day—at around 10 a.m.—to avoid crowds and long lines, especially for the popular tours later in the afternoon.

The tour lasts approximately 3 hours and 35 minutes, but with the hop-on hop-off feature, your actual sightseeing time can stretch across a full day or two. The price of around $58.94 per person for the 24-hour ticket provides a decent value considering the number of stops and included cruise. The 48-hour ticket offers even greater flexibility, especially if you want to explore beyond the main sights or take advantage of the three themed walking tours and evening panoramic tour included in some options.
However, reviews reveal some frustrations: buses may not run as frequently as expected, and some stops might be closed without clear signage, leading to wasted time. Several travelers suggest downloading the official app, which provides live bus timings and helps optimize your day.
Food and drinks are not part of the package, so plan for meals nearby. Some reviewers mention that the buses are crowded at peak times, so bringing snacks or water could make waiting more comfortable.

While the pre-recorded commentary provides a good overview, some travelers noted it could be more engaging or detailed. Guides like Emma (who led a Harry Potter-themed walking tour) offer a more personalized touch and extra tidbits about the city’s hidden corners. This highlights that the tour is best complemented by local knowledge or independent exploration.
Several reviewers praised the friendly and helpful drivers, who often assist with directions or advice on where to hop off for particular attractions. The free Wi-Fi makes it easy to share your photos or look up additional info, making the trip more interactive.

Conversely, if you prefer more detailed guided tours, or want to avoid the occasional long wait and stop confusion, this might not be your ideal choice.

The Big Bus London Hop-On Hop-Off Tour offers a solid, practical way to get acquainted with the city. The combination of sightseeing, water views, and the ability to customize your route makes it a popular option—especially when timed right. The inclusion of a Thames cruise adds a relaxed element that many travelers appreciate, offering a different vantage point of London’s riverside landmarks.
The value for money is fair, considering the number of stops, the water cruise, and the extra walking tours included with certain tickets. Keep in mind that some reviews highlight issues with bus frequency and signage, so it’s wise to plan your day carefully, download the app, and be prepared for possible waits.
For those who enjoy a visual, flexible approach to sightseeing and don’t mind a bit of unpredictability, this tour can serve as a great introduction to London’s most famous sights. It’s especially ideal for travelers who want the convenience of a guided overview but prefer to explore the attractions more intimately on their own.

Does the 1-day ticket include the Thames River cruise?
No, the 1-day ticket does not include the river cruise. The cruise is only included with the 24- and 48-hour tickets.
Can I hop off and on at any stop?
Yes, the hop-on hop-off feature allows you to leave and re-join the tour at any of the designated stops along the route within your ticket validity.
Are the buses wheelchair accessible?
Most travelers can participate, and service animals are allowed. However, specific accessibility details are not provided, so it’s best to check directly with the operator if needed.
How long does the full tour take without hopping off?
The complete route lasts about 3 hours and 35 minutes, but actual time can vary depending on traffic and stops.
Is the commentary available in multiple languages?
Yes, onboard recorded commentary is available in 7 languages, enhancing understanding and enjoyment.
Where do I redeem my ticket?
You can redeem your voucher at any of the designated Big Bus stops by showing your mobile ticket or printed receipt.
What happens if I miss a bus or it is delayed?
Bus frequency may vary, and some reviews mention longer wait times. Using the live tracking app can help you plan better and reduce waiting.
Can I cancel my ticket?
Yes, cancellations are free if made at least 24 hours in advance, with full refunds available.
To sum it up, the Big Bus London Hop-On Hop-Off Tour offers an enjoyable, flexible way to get a broad sense of London’s most famous sights, with the added bonus of a scenic Thames cruise. While it’s not perfect and can sometimes suffer from logistical hiccups, the overall value and convenience make it a solid choice—especially for first-time visitors or those wanting an easy overview of the city. Be prepared, plan ahead with the app, and enjoy your time exploring London at your own pace.