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Discover the pros and cons of this private Mexico City airport transfer. Learn what to expect, potential issues, and if it’s right for your travel plans.
Traveling from Mexico City’s Benito Juárez International Airport to your hotel or destination can be a smooth process or a frustrating one—depending largely on your choice of transportation. We’re taking a close look at the private transfer service offered by POLITTAN for a quick, private ride that promises comfort and convenience but has some notable pitfalls. If you’re considering this option, read on for an honest, detailed assessment.
What we like about this service is its affordable price of just $15.75 per person and the promise of a guaranteed service once booked. The ease of knowing all costs are included upfront—taxes, tolls, tips—is appealing, especially in a foreign city. Plus, the option for 24-hour service offers flexibility for late or early flights. However, the single review available is a stark warning, highlighting a significant reliability issue that most travelers will want to consider before booking.
This service is best suited for travelers who prioritize cost savings and simplicity over absolute certainty in service. If you’re comfortable with minor risks or quick, budget-friendly transfers, it might still be worth a look. But if peace of mind is your top priority, you might want to explore other options.


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At just $15.75 per person, this private transfer is priced to attract budget travelers. When you consider that all taxes, fees, tolls, and tips are included, it feels like a straightforward, no-surprise deal. For many, especially those arriving late at night or with tight schedules, the appeal lies in avoiding the chaos of taxis or shared shuttles.
However, the value of the service hinges on its reliability, which is a critical point to examine. The only review available is quite negative, describing a driver who never showed up despite confirmed arrangements. For this traveler, the promised “guaranteed” service fell flat, leading to a 40-minute wait and a poor experience. While this might be a rare event, it does highlight that booking with a budget provider can carry risks.
This private transfer from Mexico City Airport to your hotel offers a meet and greet, meaning you’ll be welcomed by a driver or representative right at the arrival hall. The service is available 24 hours, which is particularly helpful given the unpredictable flight schedules often associated with international travel. The vehicle is private, so you’ll avoid the crowded shuttle buses or shared vans—ideal for travelers with luggage or those seeking a more comfortable experience.
Once booked, you’ll receive all the necessary information to meet your driver, and the confirmation is instant. Cancellation is flexible—full refunds are available if canceled 24 hours in advance, providing some peace of mind.
When everything goes smoothly, you’ll be greeted at Juarez Intl Airport by a driver holding a sign or simply waiting for you in the arrivals hall. The vehicle is private, comfortable, and designed to accommodate one suitcase and one carry-on per passenger. This luggage restriction means if you’re traveling with oversize gear, you should verify with the operator beforehand.
The trip itself is approximately 50 minutes, though this depends heavily on traffic. Mexico City’s traffic can be unpredictable, especially during rush hours or late at night. During the transfer, you’ll be transported directly to your hotel or designated drop-off point without stops, which keeps things simple and efficient.
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The main drawback, as shown by the sole review, is reliability. The traveler reported that the driver never arrived, despite clear communication about meeting procedures. This highlights a key risk: You are trusting a service with just one available review—and it’s negative.
In a city like Mexico City, traffic congestion can also impact punctuality, making it wise to plan for delays or consider alternative options. Plus, the luggage restriction might not suit travelers with oversized bags or multiple pieces.
While this service might seem attractive for its price, many travelers prefer to arrange airport transfers through their hotel or opt for more established services that boast higher reliability. Shared shuttles, taxis, or ride-hailing apps like Uber are other alternatives, often offering better tracking and customer support.

This transfer is best suited for budget travelers comfortable with a slight risk of service hiccups. It’s also good for those arriving at odd hours or with simple luggage needs who value direct, private transport over shared rides. If you’re traveling in a group or with oversized gear, however, you should investigate further to ensure compatibility.

Travelers who prioritize reliability and peace of mind should consider other options, especially given the negative review. For those with tight schedules or significant luggage, booking a trusted taxi or airport transfer through your hotel might be safer. Pre-arranged services with better reviews could offer more consistent punctuality and customer support.

This private transfer from Mexico City Airport offers a very affordable way to get from the airport to your hotel, especially if you’re willing to accept some risk. Its all-inclusive price, private vehicle, and 24-hour availability make it appealing for budget-conscious travelers who value convenience but don’t want to spend a lot.
However, the single negative review is a stark reminder that reliability can be an issue. Travelers should weigh the cost savings against the potential hassle of missed pickups or delays. If you’re prepared for that possibility, it could still be a worthwhile choice. Otherwise, exploring other options might give you more peace of mind, particularly during busy travel times or with significant luggage.
In the end, a good transfer service should be about peace of mind—and that’s something to consider carefully before hitting “book.”
“The directions informed me that I would contact the driver beforehand and he did not. I warned the chat and their replies just copied and pasted th…”

Is this transfer private? Yes, it is a private, one-way transfer only for your group. You won’t be sharing with strangers.
What is the price per person? The cost is $15.75 per person, all taxes and fees included.
What if my flight is delayed? The service is available 24 hours, so it should accommodate late arrivals. Just ensure you contact the provider if possible.
How many bags can I bring? Each traveler is allowed one suitcase and one carry-on. Oversized luggage may require prior approval.
How do I meet the driver at the airport? You’ll receive all necessary information upon booking, and the driver or representative will meet you at the arrivals hall.
Can I cancel if my plans change? Yes, cancel at least 24 hours in advance for a full refund.
Is this service reliable? The only review suggests it may not be, as the driver did not arrive in that case. Be aware of this risk.
Will I get a confirmation immediately? Yes, confirmation is received at the time of booking.
Are there any hidden costs? No, all taxes, tolls, and tips are included in the price.
To sum it up, this transfer offers excellent value for money if you’re willing to accept the risk of potential service hiccups. It’s a practical choice for budget travelers looking for quick, private transportation to their hotel. For those counting on absolute reliability, considering other options might be wise. Overall, it’s an accessible, economical way to start your Mexico City adventure—just keep your expectations realistic.