Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124

Reliable private shuttle from Cozumel Airport to hotels, offering comfort, privacy, and ease. Perfect for stress-free arrivals and departures on the island.
Planning your transportation from Cozumel Airport to your hotel doesn’t have to be a headache. This private shuttle service, offered by COZUSHUTTLE, aims to make your arrival and departure smooth, comfortable, and straightforward. With a reputation that’s reflected in a solid 4.5-star rating from over 150 reviews, it’s clear many travelers find this service reliable and convenient. But, as always, it’s worth digging into the details to see if it fits your needs.
What we love most? First, the private nature of the ride means no sharing with strangers, which is a relief after a long flight. Second, the air-conditioned vehicles keep you cool, especially in the tropical heat. The one potential bump? The service is limited strictly to Cozumel Island, so if you’re planning to go beyond that, you’ll need other arrangements. This shuttle is best suited for those who want a hassle-free, private transfer directly to their hotel, without the fuss of taxis or shared shuttles.
Traveling from the Cozumel Airport to your hotel should ideally be seamless. That’s the promise of this private shuttle service. When you land, you’ll find your driver waiting with a sign displaying your name or your booking details—no frantic searching or wandering around. The service is branded as COZUSHUTTLE, a local company specializing in airport transfers, which means they understand the ins and outs of the airport and island logistics.
The process is simple: book ahead, and upon arrival, show your mobile ticket or reservation details. The driver will assist with your luggage, load it into the vehicle, and then you’re on your way. You can choose a sedan for up to 3 passengers with luggage or a van capable of holding 11 suitcases, perfect for larger groups or families with lots of gear.

The transfer times are typically brief, ranging from about 5 minutes to 25 minutes, depending on your hotel’s location and traffic conditions. Many users note that drivers are punctual, with some reviews mentioning early pickups, which is a bonus for catching flights or avoiding last-minute stress. It’s important to note that if you opt for round-trip service, you’ll set the pickup time for your return at the time of booking, which helps avoid last-minute surprises.
Booking can be done easily online, and since it’s a private transfer, your group gets exclusive use of the vehicle. The service also offers mobile tickets, streamlining the check-in process. There’s no need to worry about changes—once your pickup time is set, the driver or airport staff will adhere to that schedule, providing peace of mind.
The service specifically states that they do not provide transportation to hotels, Airbnb, or houses outside of Cozumel Island, nor to areas like Tulum, Playa del Carmen, Puerto Morelos, or Cancun. This limitation is important if you’re planning to explore beyond Cozumel.
Many travelers praise the timeliness and professionalism of the drivers. One review highlights “Angel was very nice and got us to the airport on time,” emphasizing the importance of punctuality. Several reviews also mention how clean and comfortable the vehicles are, which makes a big difference after a long flight.
However, not all experiences are perfect. There are a few negative reviews: one traveler experienced a missed pickup due to flight cancellation, which the company responded to empathetically, explaining they were waiting at the airport. Another traveler reported never seeing their driver, which can be frustrating. But overall, reviews lean heavily positive, with many emphasizing the value for money and the ease of booking and communication.
Many customers appreciate the simplicity of the process: clear instructions, reliable pickups, and courteous drivers. One noted how “they were there when we arrived and showed up early for our return,” illustrating the reliability that many travelers seek.
Imagine walking out of the airport after a long flight in the Caribbean heat, tired but eager to start your vacation. Instead of hunting for a taxi or negotiating with a shuttle driver, a friendly face with a sign greets you, and you’re quickly loaded into a comfortable, air-conditioned vehicle. The luggage is handled for you, and within minutes, you’re cruising towards your hotel, feeling the cool breeze and enjoying your first glimpses of Cozumel’s vibrant streets.
The vehicle options are practical. The sedan is perfect if you’re traveling solo or as a couple, with enough space for three people and their luggage. For larger groups or families, the van option provides ample room for up to 11 suitcases and multiple passengers, making it a good deal for groups wanting to stick together.
If you opt for a round-trip, your return pickup is arranged at the time of booking, ensuring your departure is just as smooth. The driver will pick you up at your hotel at the agreed time, and you’ll be on your way back to the airport without any last-minute hassle.
This service is especially appealing to travelers who value privacy and punctuality—the kind of service you can count on when your time is limited or when you just want to avoid the unpredictability of shared shuttles or taxis.
You might also be interested in these Cozumel experiences
“Angel was very nice and got us to the airport on time. His vehicle was very clean and we had no issues. We highly recommend him for any transportat…”

At roughly $69.80 for up to 3 people, the price is competitive, especially considering the comfort and exclusivity of a private ride. When you consider how much hassle it saves—no waiting in line, no dealing with strangers, no worries about fare negotiations—it’s a solid investment. For groups or families, the cost-per-person drops even further, making it an excellent value.
Many reviews mention the value for money. One traveler noted, “Reliable and responsive service,” and another appreciated the professionalism and cleanliness of the vehicle. The ability to book round-trip transfers also simplifies planning and can reduce overall transportation costs, especially if you’re staying several days.
This shuttle is best for travelers who prioritize convenience and privacy. If you’re arriving on a tight schedule or want to avoid the unpredictability of taxis or shared shuttles, this service is a safe bet. It’s a particularly good choice for those with lots of luggage or traveling in groups, where splitting costs makes the price quite reasonable.
However, if your accommodations are outside Cozumel, or if you’re planning a multi-destination trip that involves Tulum or Cancun, you’ll need other transportation options. Also, if you’re on a very tight budget, the service might seem a touch pricier compared to hailing a taxi, but the peace of mind often outweighs that extra cost.
This private shuttle service from Cozumel Airport to your hotel offers a straightforward, dependable way to start and end your visit. It’s ideal for travelers who value comfort, punctuality, and privacy, especially those with luggage or traveling in groups. The affordable price point, combined with friendly service and flexible booking options, makes it a smart choice for most vacationers on the island.
While it’s not suited for trips beyond Cozumel, within the island, it provides peace of mind that your transportation will be handled professionally and efficiently. Whether arriving after a long flight or heading back home, this shuttle helps keep your travel days calm and focused on what really matters—enjoying your time in Cozumel.
Is this shuttle service private or shared?
It’s a private shuttle, so only your group will participate, providing a more comfortable and personalized experience.
Can I book a round-trip transfer?
Yes, you can choose round-trip when booking, and you’ll set the pick-up times for both directions.
What vehicles are available?
There are sedan options for up to 3 passengers with luggage, and van options that can hold 11 suitcases, suitable for larger groups.
What’s the cost?
The price is $69.80 per group, accommodating up to 3 people, which is good value considering the service quality.
Are there any restrictions on where I can go?
Yes, the service is limited to Cozumel Island. They do not provide transportation to hotels, Airbnb, or houses outside the island or to destinations like Tulum or Cancun.
What happens if my flight is delayed or canceled?
In case of delays, the company can accommodate changes if informed early. For cancellations, you can cancel for free up to 24 hours in advance for a full refund.
Is the service reliable?
Based on reviews, many travelers report punctual pickups and courteous drivers, though occasional issues can occur, as with any service.
Choosing this private shuttle from Cozumel Airport to your hotel offers peace of mind, comfort, and straightforward logistics—making your stay in Cozumel start (and end) on the right note.