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Discover the behind-the-scenes magic of Mall of America on a 1.5-hour guided tour, exploring hidden areas, iconic landmarks, and exclusive photo ops.
Bloomington: Mall of America Behind the Scenes Walking Tour – A Detailed Review
Walking into the Mall of America is like stepping into a world of endless shopping, entertainment, and excitement. But what if you could go beyond the glitzy storefronts and explore the hidden corners that most visitors never see? That’s precisely what the Behind the Scenes Walking Tour offers. For just $25 per person, this 90-minute guided adventure takes you behind the velvet ropes of one of the world’s most famous malls, revealing its secrets, stories, and fascinating features.
We love the fact that this tour is led by engaging guides who make the experience both fun and educational. It’s a fantastic way to turn a typical shopping trip into a memorable exploration—especially if you’re a fan of insider stories and unique sights. However, it’s worth noting that some might find the tour leans more towards the history and layout of the mall rather than extensive behind-the-scenes access. Still, if you’re curious about the inner workings of this “city,” this tour is a great fit.
This experience is ideal for travelers of all ages who enjoy stories about iconic landmarks, sports memorabilia, or just want to see a different side of the mall. Whether you’re a first-timer or a repeat visitor, it offers insights and photo opportunities that add a new layer to your visit.
The tour begins at the Guest Services desk on Level 1, North in the Atrium, making it easy to find without hassle. Once underway, your guide—usually an expert familiar with the mall’s many facets—leads you through a carefully curated route that uncovers the lesser-known features of this retail and entertainment powerhouse.
The highlight of the experience is the opportunity to access “behind-the-scenes” areas of the mall, which are normally off-limits to the public. For instance, you’ll get a peek into the Nickelodeon Universe, home to the famous Log Chute ride, where a 27-foot Paul Bunyan and Babe the Blue Ox greet visitors. Here, you can snap some exclusive photos that are perfect for social media or just to remember a fun visit.
Another fun aspect is the visit to Santas’ private office and the Candy Cane Institute, adding a whimsical touch to the tour. Plus, you’ll have the chance to take a seat in the infamous slime chair, which is sure to be a hit with kids and kids-at-heart alike. These moments provide tangible memories and great photo ops that you wouldn’t get just wandering the mall on your own.
The tour digs into the history of the mall—not just its retail components but its role in Minnesota’s sporting past. For example, because the mall was built on the site of the old Mets stadium, there are plaques and memorabilia from that era scattered within the mall. Reviewers like Amelia noted how the tour “made our trip more than just shopping,” offering a fascinating glimpse into Minnesota’s sports history and the stadium’s remnants.
The tour also covers how MOA functions as a modern city—from its innovative, energy-efficient strategies to its massive holiday décor storage area, which is reminiscent of a scene from Raiders of the Lost Ark. It’s a reminder that this isn’t just a mall but a well-oiled, self-contained environment that employs sustainable practices.
The walking pace is comfortable, with enough time to absorb stories and take photos. You’ll see landmarks like the original 50-yard line marker from the stadium, providing a tangible link to the past. As you wander through the Nickelodeon Universe, a lively, colorful part of the mall, your guide will share stories about the rides and attractions, making it more than just a visual experience.
One reviewer, Julie, wished for more “behind-the-scenes” visits rather than just a history lesson, but the tour balances both well. It provides a comprehensive look at the mall’s architecture, entertainment offerings, and operational secrets. Plus, the guide’s enthusiasm and knowledge turn what could be a standard walk into a lively, informative adventure.
At $25, the tour offers excellent value for those interested in a deeper understanding of the mall. It’s a cost-effective way to add a special touch to a shopping trip or family visit. The 1.5-hour duration means you can fit this into a day full of sightseeing without it feeling rushed.
The tour is wheelchair accessible, and you’re encouraged to wear comfortable shoes and bring water—since you’ll be walking through various parts of the mall, some of which involve stairs or uneven surfaces. The group size tends to be manageable, fostering a friendly atmosphere where questions are encouraged.
This experience appeals most to those interested in architecture, history, or the storytelling behind iconic landmarks. It’s particularly well-liked by families, sports enthusiasts, and curious travelers who appreciate a good story. Reviewers mention that guides like Greg and Mal make the tour engaging, adding a personal touch that enhances the experience.
While it might not satisfy those looking for an extensive behind-the-scenes exploration, it offers plenty of fun facts and exclusive glimpses into the mall’s inner workings. It’s perfect for visitors who want to add a memorable layer to their shopping or sightseeing day.
The Bloomington: Mall of America Behind the Scenes Walking Tour is a clever way to turn a busy shopping day into an educational and entertaining adventure. For just $25, you get access to hidden spots, fascinating stories, and exclusive photo ops that most visitors never encounter. The tour’s highlights—like seeing the Log Chute and Santa’s office—are sure to bring a smile and some great memories.
While some might wish for more in-depth behind-the-scenes access, the combination of history, fun, and insider tips makes this a worthwhile addition to any Mall of America visit. The knowledgeable guides, like Greg and Mal, add warmth and personality, ensuring the experience feels personal and engaging.
If you’re visiting Bloomington and want a memorable, guided peek behind the curtain of this retail giant, this tour is a solid choice. It offers a different perspective that enriches your understanding of what makes the mall tick—and keeps you entertained along the way.
How long is the tour?
The tour lasts approximately 1.5 hours, making it a quick yet enriching addition to your day at the mall.
Where does the tour start?
It begins at the Guest Services desk on Level 1, North in the Atrium.
Is the tour suitable for kids?
Yes, the tour is designed to be fun for all ages, especially with sights like the slime chair and Santa’s office. Kids often love the photo opportunities.
Is the tour accessible for wheelchair users?
Yes, the tour is wheelchair accessible. It’s recommended to book at least 3 days in advance if you need special arrangements.
What should I bring?
Comfortable shoes and water are suggested to stay comfortable and hydrated during the walk.
Can I cancel if my plans change?
Absolutely. You can cancel up to 24 hours in advance for a full refund.
Are there photo opportunities?
Yes, the tour includes private photo ops at spots like the Log Chute, Santa’s office, and the slime chair.
Is this a guided tour?
Yes, you’ll be accompanied by an expert guide who shares stories and insider facts throughout the walk.
Overall, if you’re curious about the stories behind the stunning sights of Mall of America and want to turn your visit into a memorable adventure, this tour offers excellent value and plenty of fun.