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Experience Penang from above with views from the 65th and 68th floors, but beware of limited access and mixed reviews on overall value and service.
Exploring the TOP Komtar Penang Skywalk: Is It Worth the View?
Penang’s skyline offers plenty of photo-worthy spots, but the TOP Komtar Skywalk claims to give visitors a unique vantage point on the island’s bustling capital. This attraction features an observatory deck on the 65th floor and the Rainbow Skywalk on the 68th floor, with a see-through glass walkway that seems to float in midair. For those eager to see Penang from above, it promises panoramic views as well as some fun, family-friendly thrills.
What we love about this experience is how it combines amazing cityscape views with the chance to take memorable photos—especially at sunset or during the night when the city lights glow. The admission ticket includes access to both observation areas, which is great for getting a full sense of the city’s layout. Plus, the option to visit the Avenue of Adventures—featuring attractions like the 7D Discovery Theater and Jurassic Research Center—adds extra family appeal.
However, a notable drawback is that the experience seems to suffer from inconsistent operations, with some key attractions like the sky bridge and Jurassic exhibit often closed early or not available at the scheduled time, as some reviews highlight. The ticket price of around $23.50 per person might seem steep considering these limitations, especially if some attractions are unavailable. This experience is best suited for those who prioritize spectacular views and photo opportunities over a fully immersive or interactive experience. It also fits families looking for a fun outing with a bit of thrill, provided they’re aware of potential closures.
When you arrive at The TOP Komtar Penang, you’re greeted with a towering structure that instantly signals you’re in for a high-altitude adventure. The view from the 65th level’s Observatory Deck is impressive, stretching over George Town, the coast, and the city’s urban sprawl. The open-air deck provides unobstructed views that are perfect for snapping photos, especially if you go during sunset or at night when the city lights sparkle.
Climbing up to the Rainbow Skywalk on the 68th floor promises a “walk-on-air” sensation with its glass floor sections. We loved the way this walk gave a sense of being suspended above the city, although some visitors, like Andrew, have reported that the sky bridge was closed at 6 pm, which is earlier than expected, especially on weekends or holidays.
The ticket also includes access to the Avenue of Adventures, which can be a hit with families. The 7D Discovery Motion Theater and Jurassic Research Center are touted as fun add-ons, but keep in mind that some guests have found these attractions closed or not available when they visited, so it’s worth checking ahead.
The Tech Dome, Malaysia’s only science discovery center in Penang, is nearby but not included in the ticket, and other attractions like the boutique aquarium or virtual experiences are extras you’ll need to pay for separately.
You might also be interested in these Penang Island experiences
The $23.50 ticket covers a significant part of the experience—access to two observation decks and, depending on the package, the Avenue of Adventures. If the attractions are open, visitors can enjoy a variety of activities that justify the cost. However, some reviews reveal that certain attractions like the sky bridge and Jurassic exhibit can be closed early, especially at the end of the day, which might leave you feeling the experience was not fully worth the price.
One reviewer, Jo, noted, “The view was good from the Top but not worth the money,” citing that the sky bridge was closed at 6 pm and some exhibits were also unavailable. Another reviewer, Andrew, expressed frustration over booking issues with Viator, which highlights the importance of confirming your booking directly with the provider if possible.
In terms of value for money, it really depends on your expectations. If you’re primarily after spectacular views and photos, the ticket is quite reasonable. But if you’re looking for a full day of interactive attractions or virtual experiences, you might find your money’s worth limited if some features are closed.
Starting at The TOP Penang, your first stop is the Observation Deck on the 65th floor. The open deck provides a 360° view of George Town’s historic cores, coastline, and surrounding hills—perfect for photography enthusiasts. On a clear day, you might see as far as the mainland or the distant islands.
Next, the Rainbow Skywalk on the 68th floor offers a more exhilarating experience. The see-through glass walkway is the highlight for thrill-seekers, giving the sensation of walking “on air” above the city. It’s a brief walk but one packed with adrenaline and great photo ops.
The Avenue of Adventures is intended to be a family favorite, with options including the 7D Discovery Motion Theater, Jurassic Research Center, and other attractions. Some reviewers mentioned that the Jurassic exhibit and sky bridge were closed early, which can be disappointing if you’ve planned around these activities.
Additional attractions like the Tech Dome and the boutique aquarium are outside the included ticket but are nearby if you want to extend your visit. Remember, the last admission time is typically one hour before closing, so plan your visit accordingly.
One user, Jo, described the experience as “just okay,” pointing out that the views from the top are good but not enough to justify the ticket price, especially considering the sky bridge was closed early at 6 pm. She felt the experience lacked the full thrill or interactivity she expected.
Andrew, on the other hand, was extremely frustrated with booking issues through Viator, where he was unable to get the QR code sent to him in time. He also complained about the overall experience, calling it an absolute waste of time. These kinds of frustrations highlight the importance of verifying bookings and expectations before arrival.
Conversely, some reviews mention that guides and staff were helpful when attractions were operational, and the views from the towers are indeed impressive, offering a unique perspective over Penang. It’s worth noting that most travelers can participate, and children under 90cm enter free, making it accessible for families.
This tour offers an impressive view of Penang from the 65th and 68th floors, making it a worthy stop for view lovers and photo enthusiasts. If your main goal is capturing stunning cityscapes and enjoying a quick thrill on the glass skywalk, it delivers on those fronts. The included access to two observation decks is a solid value, especially if combined with good weather.
However, the inconsistencies in attraction availability and mixed reviews about the customer experience suggest that it’s not the best choice if you’re counting on a full day of fun or interactive entertainment. The booking issues and early closures are important considerations—double-checking operational hours and availability ahead of your visit is wise.
In essence, this experience is best suited for those eager for panoramic views and memorable photo moments, rather than full-on theme park fun or immersive attractions. If you’re flexible and prepared for potential closures, it can be a worthwhile addition to your Penang itinerary.
Is the ticket price inclusive of all attractions?
The ticket covers the Observatory Deck and Rainbow Skywalk. Additional attractions like the boutique aquarium, Virtual Reality, and others are extra and not included in the price.
Can I visit the sky bridge?
The sky bridge is sometimes closed early, often by 6 pm, so it’s best to plan your visit earlier in the day if you want to experience it.
Are children allowed?
Yes, children under 90cm in height can enter free of charge, but they must be accompanied by an adult at all times.
How do I get my tickets?
You need to print the e-ticket from the voucher and present it at the counter on the 6th floor for admission.
What is the best time to visit for clear views?
The best views are typically at sunset or at night when the city lights up, but be mindful of closing times and attraction availability.
Are there any age or health restrictions?
Most travelers can participate, but those with fear of heights or mobility issues should consider this before taking the glass skywalk.
What if some attractions are closed?
Some attractions, such as the sky bridge and Jurassic exhibit, may be closed early or not available, so check ahead for scheduled hours or closures.
The TOP Komtar Penang Skywalk offers a spectacular view and some fun photo moments but comes with caveats regarding attraction closures and customer service. If your main goal is capturing a top-notch city view and experiencing a bit of thrill, it can be worth a visit. Just be sure to plan ahead, confirm operational hours, and manage your expectations regarding the attractions beyond the observation decks.