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Discover the practicality and value of the round ferry transfer from Tortugas to Isla Mujeres, with detailed insights to help you plan your trip.
If you’re planning a day trip from Cancun to the famed Isla Mujeres, taking the ferry from Playa Tortugas is a common choice. While this particular service isn’t a guided tour but rather a straightforward transportation option, it’s worth understanding what you’re signing up for because it can make your journey smoother, more enjoyable, and better suited to your expectations.
We like how state-of-the-art vessels aim to deliver comfort and panoramic views, and the continuous departures make planning flexible. On the other hand, some travelers have encountered issues verifying online tickets or paying additional fees—an important consideration if you’re counting on a hassle-free experience. This transfer suits travelers who want quick, affordable, and scenic passage to Isla Mujeres without the fuss of full-day tours or guided excursions.
Whether you’re a solo traveler, a couple, or part of a small group, this ferry service offers an efficient way to hop between Cancun and the charming island, especially if you’re looking to explore independently. Let’s take a close look at what makes this ferry transfer tick, what you should be aware of, and how to get the most out of it.


This ferry transfer from Playa Tortugas to Isla Mujeres offers a practical way to move between two popular destinations in the Cancun area. It’s not a packaged tour with guided commentary or activities but a transportation service designed to get you where you need to go efficiently. You’ll board a modern, purpose-built vessel with amenities like air-conditioning, hostess service, television screens, and panoramic windows—features that boost comfort and enjoyment during the brief 30-minute ride.
The service operates all year round with continuous departures, which is great for travelers with variable schedules. The starting point is easily accessible on Kulkucán Boulevard, right next to the Ultramar Ferry ticket office, right near the Playa Tortugas area—one of Cancun’s most popular spots for ferry departure. It’s close to public transportation, making it easy to reach even if you’re not staying nearby.
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Once you arrive at the Playa Tortugas ticket office, you’ll need to approach the supervisor on duty to show your coupon. After verification, they’ll hand you your tickets, which grant access to the vessel. The process is straightforward but has been described as a bit frustrating at times, especially if your online purchase isn’t immediately verified—as one reviewer noted, “the whole process was disappointing” due to verification delays.
The vessels are designed with passenger needs in mind, featuring panoramic views and air conditioning to make the short ride comfortable. The boarding process is quick, and the vessels depart frequently, which means you don’t need to worry about missing your boat if you arrive a bit later.
The ferry arrives at the API dock in Isla Mujeres, a well-placed point that’s close to many local attractions and transport options. Returning is just as simple: the ferry docks back at Playa Tortugas, where your journey began.

The ticket price is approximately $32.31 per person, which is quite reasonable for a scenic, 30-minute ride. However, it’s important to factor in the government fee of MX$34.95 per person—an unavoidable additional charge that slightly elevates the total cost.
Beyond transportation, the ticket includes panoramic views—a highlight of this service. You’ll enjoy vistas of the Caribbean during your crossing, which many travelers find to be a memorable part of the trip. Amenities such as hostess service and television screens are meant to keep passengers comfortable and entertained.
While snacks are not included, and you might want to bring your own if you’d like to nibble during the crossing, the vessel’s amenities are sufficient for a short ride. The modern design of the boats aims to make passengers feel safe and comfortable, though some reviews hint at operational hiccups, especially regarding ticket verification.

Pros
Cons

One traveler summed up their experience as “disappointing” due to verification problems, highlighting the importance of arriving prepared and allowing extra time. Others appreciated the easy proximity to the bus stop, making it simple to reach the departure point without heavy luggage or complex transfers.
A different traveler mentioned wishing that departure and arrival times were more clearly displayed online, which points to a common desire for better scheduling transparency. Despite this, many found the value for the price to be quite good, especially considering the comfort and scenic aspect of the crossing.


If you’re looking for a cost-effective, quick way to reach Isla Mujeres without a guided tour, this ferry is a solid choice. It’s ideal for independent travelers, day-trippers, and anyone comfortable managing some logistics on their own. If you value scenic views and modern amenities during your short ride, this service delivers.
However, if you prefer a fully guided experience with scheduled pickup and drop-off or are concerned about potential verification delays, you might want to explore other options or arrive with ample time buffer.

This round ferry transfer from Tortugas to Isla Mujeres offers a practical, budget-friendly option for travelers wanting quick access to the island’s charms. The vessels’ comfort and frequent departures add convenience, and the scenic ride is a highlight in itself. While some operational aspects like ticket verification could be smoother, the overall value remains strong, especially for those comfortable navigating independent transportation.
This service suits travelers who prioritize flexibility, affordability, and scenic quality over guided commentary or a packaged experience. It’s particularly well-suited for solo travelers, couples, or small groups eager to explore Isla Mujeres freely without breaking the bank.
In essence, if you’re seeking a dependable, comfortable, and scenic ferry ride with a good price point, this transfer can serve as the perfect start to your Isla Mujeres adventure.
“The whole process was disappointing”
Is this ferry transfer available all year?
Yes, the service operates every day of the year from 9:00 AM to 6:00 PM.
How long does the ferry ride take?
Approximately 30 minutes from Playa Tortugas to Isla Mujeres.
How do I find the starting point?
The ticket office is located on Kulkucán Boulevard at Playa Tortugas, near the Ultramar Ferry logo, close to public transportation options.
Do I need to book tickets in advance?
While you can buy tickets on-site, booking online might save time, though verification issues have been reported.
What is included in the ticket price?
Your ticket includes scenic views, air-conditioning, hostess service, and television screens.
Are there any additional fees?
Yes, a government fee of MX$34.95 per person applies, added to the ticket price.
Can I bring snacks or drinks?
Snacks are not included, so bring your own if you wish, although onboard amenities are limited.
What if the weather cancels the service?
If canceled due to weather, you’ll be offered a reschedule or full refund.
Is this suitable for children or service animals?
Yes, most travelers can participate, and service animals are allowed.
What if I miss my departure?
Since departures are frequent, you can usually catch the next one, but it’s best to arrive early to avoid missing your boat.
This ferry offers a straightforward, scenic, and affordable way to hop between Cancun and Isla Mujeres—more than just transportation, it’s part of the experience in itself.