Roots Beach Club® - FAQs About Roots Beach Club® in Cozumel

Roots Beach Club®

Discover what to expect at Roots Beach Club® in Cozumel, including waterpark fun, beach relaxation, optional upgrades, and honest insights from travelers.

If you’re dreaming of a day in Cozumel that combines fun, sun, and a splash of adventure, the Roots Beach Club® at Playa Mia Grand Beach Park might catch your eye. Bookings are often made about three weeks in advance, and at just $25 per person, this day pass promises a full day of water slides, beach lounging, and optional upgrades for food and drinks. But does it really live up to the hype? That’s what we aim to explore.

On the one hand, this experience offers great value for money, with unlimited access to over 20 water attractions and relaxing beach time. The beach itself is stunning, with pristine white sands and clear Caribbean waters, perfect for a quick dip or a peaceful lounge chair. The water park features include kid-friendly zones, adrenaline-pumping slides, and floating parks that keep both children and adults entertained. Plus, optional upgrades—like a buffet and open bar—can turn a simple day at the beach into a more indulgent outing.

However, it’s worth noting that some visitors have encountered disappointing moments—from attractions being temporarily closed to overcrowding and logistical hiccups. These reviews serve as a reminder that, while this spot can be a real bargain, it’s not without its flaws.

This tour is best suited for families with kids, cruisers looking for a quick escape from the ship, or anyone wanting a flexible, budget-friendly day by the sea with plenty of activities. If you’re after a serene, off-the-beaten-path experience, this might not be the perfect fit. But if fun, accessibility, and good food sound appealing, read on for a detailed view of what you can expect.

Key Points

Roots Beach Club® - Key Points

  • Full-day access to over 20 water park attractions makes this a great choice for water lovers.
  • Upgrade options include buffet and open bar, adding convenience and indulgence.
  • Beach and water park combo offers a balanced mix of relaxation and adventure, ideal for families and cruisers.
  • Some attractions may be closed or overcrowded, so flexibility is key.
  • Transportation and logistics are streamlined with pickup options, though some reviews mention difficulty locating the meeting point.
  • Environmental policies restrict certain sunscreens, so come prepared with UV-protective clothing.

An In-Depth Look at Roots Beach Club® and Playa Mia Grand Beach Park

Roots Beach Club® - An In-Depth Look at Roots Beach Club® and Playa Mia Grand Beach Park

What’s Included and What’s Not

For $25, your ticket grants full-day access to the park’s water attractions and the beach. This includes a beach umbrella, towels, and snorkel gear rental, which are amenities many travelers appreciate. Keep in mind that lockers are an additional cost—so if you want to store valuables safely, be prepared for a small extra expense.

While the basic ticket provides plenty of fun in the sun, some reviews mention that not all attractions are guaranteed to be open. For example, the water float park or inflatable slides, heavily advertised online, might be temporarily closed, which can be frustrating if you expected a full-on adventure. This kind of inconsistency is common in large, busy parks, especially during peak times or bad weather.

Transportation and Accessibility

One of the big perks of booking through this tour is pickup offered from the cruise port or central Cozumel. This means less hassle figuring out how to get there on your own, especially when managing luggage or kids. However, travelers have noted some confusion about meeting points—one review described having to cross the taxi lane and meet at a specific shopping center, which could be tricky if you’re unfamiliar with the area.

The Beach Experience

Most visitors agree that Cozumel’s beach here is beautiful—white sands, turquoise water, and a peaceful setting. We loved the way some travelers mention relaxing without the crowds, especially if you arrive early or stay late. Water activities such as kayaking, paddleboats, and snorkeling gear are included with your ticket, making it easy to explore the coastline.

However, a few reviews highlight that overcrowding can be an issue, especially when multiple cruise ships are docked. If you prefer solitude, arriving early or visiting during less busy days may improve your experience.

Water Attractions and Water Park Fun

The main draw is definitely the waterpark, with more than 20 attractions available. Kids especially love the lagoon pool with water cannons and animal slides, while thrill-seekers can challenge themselves on the Twin Twister slides. The Adventure Floating Park offers a different kind of challenge—balancing and climbing on floating obstacles in the Caribbean.

Reviews reveal mixed experiences here: some mention the inflatables being fun and well-maintained, while others report certain attractions being closed or poorly managed. One traveler said, “The inflatables could have been better, but they were still fun,” which sums up the general sentiment. Be prepared for variability; check on current attraction statuses if possible.

Upgrades for Dining and Comfort

For those looking to indulge, the Beach Break upgrade includes a buffet with seafood, chicken, beef, salads, and sides—a surprisingly hearty offering considering the simple price tag. The All You Can Eat Beach Break goes further, adding lockers, towels, umbrellas, snorkeling gear, and Hobie sailing cats, making it ideal for travelers who want everything in one package.

Many guests appreciate the quality and variety of the food, describing it as “good,” with one reviewer stating they enjoyed the delicious food and plenty of options. The open bar, offering tropical cocktails, beer, and soft drinks, is also a hit—though some note that the drinks can be strong and tasty, adding to the fun.

Overcrowding and Cost Considerations

Several reviews mention overcrowding, especially with the island’s bustling cruise ship arrivals. One guest pointed out the difficulty in renting umbrellas due to demand, and others felt that “the place is so crowded you can’t even see the ocean.” Plus, some travelers felt nickel-and-dimed—with charges for towels, lockers, or additional activities—making the overall cost less predictable.

On the upside, many consider the value for money fair, especially if you take advantage of upgrades and plan your visit early in the day. For just $25, you get a lot of entertainment, but be aware that some amenities or attractions might be limited or unavailable, which could affect your overall satisfaction.

The Environment and Sustainability Policies

Cozumel’s commitment to protecting its coral reefs is evident in the sunscreen policy. Biodegradable sunscreens only, and guests are asked to shower off any lotion residues before entering the ocean. This environmental stance is commendable but requires travelers to come prepared with UV-protective clothing, hats, and sunglasses.

This tour is best suited for families with children who want a mix of beach time and water rides, cruise passengers looking for an easy and affordable shore excursion, or budget travelers seeking a full day of activities without breaking the bank. If you enjoy simple, straightforward fun in a lively environment, this will likely meet your expectations.

However, if you prefer peace and quiet, exclusive beaches, or highly curated attractions, you might find this experience a little chaotic. Be prepared for potential crowds and the occasional closed attraction—and manage your expectations accordingly.

In the end, Roots Beach Club® offers a solid value and a convenient way to enjoy some of Cozumel’s best—beach, water slides, and family-friendly fun, all in one spot. The beach itself can be spectacular, with soft sands and shallow waters perfect for kids. The water park adds an element of excitement, especially with the option to upgrade to include delicious food and drinks.

For travelers who love active days with plenty of options, this experience delivers. It’s especially suitable for those who are flexible, willing to accept some crowds, and eager to try various water activities without paying a premium.

If you’re after a relaxing, off-the-beaten-path escape, this might not be your ideal. But if you want easy access, good value, and a lively atmosphere, Roots Beach Club® can be a memorable part of your Cozumel adventure.

✨ Book This Experience

Roots Beach Club®



3.5

(609 reviews)

“If I could leave zero stars I would. Our excursion was awful. We arrived at the place and it was nothing like the pictures and description, complet…”

— Kellie B, Aug 2025

FAQs About Roots Beach Club® in Cozumel

Roots Beach Club® - FAQs About Roots Beach Club® in Cozumel

Is transportation included? Yes, pickup from the cruise port or central Cozumel is offered, making it easy to reach the park without hassle.

Can I cancel my booking? Yes, there is free cancellation up to 24 hours before the experience, with a full refund if canceled in time.

What should I bring? Comfortable shoes, a hat, sunglasses, a swimsuit, towel, and cash or card for optional extras are recommended.

Are all attractions open? Not necessarily. Some attractions may be temporarily closed, and reviews suggest that availability can vary.

Is there a place to store valuables? Lockers are available for an extra fee, but are not included in the basic ticket.

How crowded does it get? The park can become crowded, especially with multiple cruise ships docked. Arriving early can help you avoid the worst of it.

Are food and drinks included? Basic ticket holders do not get meals or drinks; upgrades offer buffet and open bar options.

Are the beaches safe and clean? Yes, most travelers find the beach clean and safe, with amenities like umbrellas and towels provided.

What about environmental policies? The park prohibits biodegradable sunscreens to protect the coral reefs, so plan to wear UV protective clothing.

Should I upgrade for more amenities? If you want lockers, towels, snorkeling gear, and a buffet, the upgrades are a good value and can enhance your day.

To sum it up, Roots Beach Club® in Cozumel offers a lively, affordable, and family-friendly way to enjoy a day by the Caribbean. While it’s not perfect, and crowds can be an issue, the variety of water attractions, combined with the relaxing beach environment and options for indulgence, make it a solid choice for many visitors. Just arrive early, manage your expectations about amenities, and you’ll likely leave with plenty of fun memories—and perhaps a few stories about the times attractions were closed unexpectedly.