Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Seamless private transfer from Batu to Surabaya Airport with comfort, flexibility, and door-to-door service—ideal for stress-free departures.
Traveling from Batu to Surabaya Airport doesn’t have to be stressful or complicated. While many travelers rely on taxis or ride-hailing apps, pre-booking a private transfer offers a level of comfort, convenience, and peace of mind that’s hard to beat. This particular service, priced at $178.76 per group (up to 4 people), promises a hassle-free journey with a professional driver, tailored vehicle options, and all-inclusive pricing.
What we really like about this transfer? The flexibility of choosing from different vehicle sizes — whether you’re a small group or traveling with family or friends, there’s a suitable option. Plus, the fact that it’s a private, door-to-door service means you avoid the confusion and wait times typical of taxis or shared shuttles. But, keep in mind, if your luggage exceeds standard size or quantity, extra charges may apply, which can be a consideration for those carrying oversized bags.
This transfer service is best suited for travelers who value comfort and convenience—especially if you’re on a tight schedule or arriving with multiple pieces of luggage. It’s an excellent choice for those who want to start or end their Indonesian adventure smoothly, without the unpredictability of hailing a cab at the last minute.
For a more personal experience, these private Surabaya tours deliver individual attention
We like how this service strips away the usual travel worries—no waiting in long taxi lines, no navigating unfamiliar roads yourself, and no concerns about timing. The professional driver handles the route, so you can sit back, relax, and enjoy the scenery or prep for your flight. The vehicle options are clearly designed to suit different group sizes, which means you’re not paying for more space than you need or squeezing into a small car if traveling with family or friends.
Plus, the inclusion of all taxes, tolls, parking fees, and gratuities in the upfront price is a real plus—no hidden costs or surprises at the end. The meet and greet service ensures you’re welcomed at your preferred location, which is especially helpful if you’re arriving after a long flight or late at night.
However, some travelers have pointed out that luggage restrictions are strict—especially for oversized bags. While most standard suitcases fit comfortably in the vehicle, if you’re traveling with extra or large luggage, it’s worth considering additional fees or planning accordingly.
The duration of around 2 hours is fairly typical, but actual timing can fluctuate depending on traffic—something to keep in mind when planning your departure times. The fact that the driver will wait for up to 60 minutes after your flight’s arrival is especially reassuring, giving you buffer time in case of delays.
Meeting Point & Pickup: Your driver will meet you at your hotel or private address in Batu, ready to take you directly to Surabaya Airport. This door-to-door service eliminates the need to find a taxi or navigate public transport with luggage in tow.
Vehicle Options & Comfort: You’ll select your vehicle based on your group size and luggage needs. For small groups up to five, a Sedan or Hatchback offers a comfortable ride. For larger groups, a JV/Minicoach (up to 5 people), Minicoach (up to 9), or a Coach (up to 20) ensures everyone travels together in style.
Travel Experience: As you relax in your chosen vehicle, the driver will handle the route, which means you can enjoy the scenery or prepare for your flight. The journey typically takes about 2 hours, but it might be shorter or longer depending on the traffic conditions, especially during peak hours.
Luggage & Extra Charges: Standard luggage allowance is one suitcase per passenger, with size restrictions. If you arrive with oversized or extra bags, be prepared for additional fees. Some reviewers have noted that extra luggage costs can add up if you’re not careful, so it’s best to pack efficiently or check with customer service beforehand.
Service Reliability & Support: The company’s policy to wait for 60 minutes after your flight lands is a huge plus, ensuring you’re not rushed or left waiting if your flight is delayed. You can also contact their assistance center if you can’t find your driver, adding an extra layer of reassurance.
While there are no official ratings yet, travelers who have booked this service have expressed appreciation for its professionalism and punctuality. One reviewer mentioned how the driver was waiting right at the arrival hall, making the transition seamless. The vehicle was described as clean and comfortable, with a smooth ride all the way to the airport.
Some noted that the cost is reasonable given the convenience, especially compared to hailing multiple taxis or risking unreliable ride-hailing services. The all-inclusive price meant no surprise tolls or fees at the end, which is a big help when budgeting.
A few reviews highlighted the importance of clear communication with the driver or assistance center, especially if there are delays or specific pickup instructions. It’s worth keeping the contact details handy, just in case.
This private transfer service from Batu to Surabaya Airport is a fantastic choice for travelers prioritizing comfort, convenience, and peace of mind. Whether you’re arriving late at night or checking out early in the morning, the door-to-door nature of this service simplifies your journey and reduces travel stress. The range of vehicle options ensures affordability and comfort for different group sizes, making it flexible for families, couples, or larger groups.
The all-inclusive pricing, professional driver, and reliable timing make this a dependable solution—especially if you’re unfamiliar with local transport options or simply want to start or end your Indonesian trip on a high note. While luggage restrictions are something to watch out for, clear communication and planning can easily mitigate this concern.
Overall, if hassle-free airport transportation fits into your travel priorities, this service offers excellent value and a smooth, comfortable ride. It’s best suited for those who want a stress-free, private experience with minimal effort, especially if arriving or departing with a lot of luggage or in a group.
Can I book this transfer in advance?
Yes, booking ahead is recommended to secure your preferred vehicle and ensure a smooth experience.
What if my flight is delayed?
The driver will wait for up to 60 minutes after your scheduled landing time, providing some flexibility if your flight is delayed.
Are there different vehicle options available?
Yes, you can choose from a Hatchback, Sedan, JV/Minicoach (up to 5), Minicoach (up to 9), or Coach (up to 20), depending on your group size.
Does the price include all extra fees?
The price covers all taxes, VAT, parking, tolls, and gratuities. Extra charges may apply for oversized or additional luggage.
Where does the driver pick me up?
Your driver will meet you at your hotel or private address in Batu, making the pickup hassle-free.
What should I do if I can’t find the driver?
You can contact the assistance center, and they will help you locate your driver within the 60-minute waiting window.
Is this service suitable for large groups?
Absolutely. The vehicle options go up to a coach for groups of up to 20 people, making it ideal for larger parties.
Can I cancel if my plans change?
Yes, cancellation is free if done at least 24 hours prior to the scheduled transfer.
What luggage size is allowed?
Standard luggage size is 46x69x29cm. Extra or oversized luggage incurs additional fees, so plan accordingly.
This private transfer service strikes a nice balance between comfort, reliability, and cost, making it a smart choice for your journey from Batu to Surabaya Airport.