Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo - What’s Included and What’s Not

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo

Seamless private transfer from Cancun to Playa del Carmen with modern vehicles, friendly drivers, and stress-free service—ideal for a relaxed start or end to your trip.

Introducing the TransferIn Private Luxury Cancun-Playa del Carmen Transfer

If you’re planning to travel between Cancun and Playa del Carmen, a private transfer like this might be just what you need for a smooth, comfortable start or finish to your trip. Although we haven’t experienced it ourselves, feedback from travelers points to a service that’s both reliable and stress-free.

Two features stand out immediately: professional, friendly drivers who offer personalized attention, and luxury, air-conditioned vehicles that ensure comfort during your journey. The convenience of door-to-door service means you’ll avoid the hassle of shared shuttles or waiting around for taxis.

On the flip side, one thing to keep in mind is that the cost of $116.43 per group can add up if you’re traveling solo or with just one companion, but the value comes in the form of ease and peace of mind. This service is best suited for travelers who value privacy, comfort, and a reliable ride—whether you’re arriving in Cancun after a long flight or heading to Playa for some beach relaxation.

Key Points

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo - Key Points

  • Comfort and Security: Spacious, modern vehicles with air conditioning and amenities like bottled water and refreshing wipes keep you comfortable.
  • Personalized Service: Professional drivers provide a friendly experience, ready to assist with luggage and answer questions.
  • Convenience: Door-to-door pickup and drop-off with clear meeting points and prompt timing make this a hassle-free option.
  • Transparent Pricing: No surprises—what you pay covers the entire group, with options for discounted round trips.
  • Time-Saving: The journey takes approximately 30 to 50 minutes, so you get to your destination quickly and comfortably.
  • Reliable Reviews: Travelers have consistently rated this service a perfect 5 stars, praising its professionalism and comfort.

The Details of the Experience

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo - The Details of the Experience

Booking and Confirmation

Booking is straightforward—just a few clicks, and your reservation is secured. After booking, the team contacts you to confirm your pickup location and how to identify your driver. This proactive communication adds peace of mind, especially if you’re unfamiliar with Cancun’s airport procedures.

Arrival at Cancun Airport

Upon landing, follow the signs to “Travel Agencies / Groups / Precontracted Service”—avoiding the “Family and Friends” exit ensures you’ll find your driver without confusion. For those arriving at Terminal 2 and 4, the meeting point is the “Welcome Bar” area; for Terminal 3, it’s the “Margaritaville Bar.”

Your driver will be holding a visible sign with the TransferIn logo and your reservation holder’s name. This makes it easy to spot your ride even in a busy airport. From there, you’ll show your reservation voucher and ID—simple and quick.

The Ride

Once on board, enjoy the modern, air-conditioned vehicle—a significant upgrade from shared shuttles or taxis. Travelers mention the units are “very comfortable,” making the trip a relaxing start or end to your day. The ride duration varies from about 30 to 50 minutes, depending on traffic and your hotel location—whether in Cancun’s Hotel Zone or downtown.

Hotel Pickup and Drop-Off

The pickup point at your hotel is typically in the lobby, with the driver arriving 10 minutes before the scheduled time. You’re encouraged to specify your hotel’s name when booking to ensure seamless pickup. The driver will verify that you haven’t forgotten anything and assist with your luggage.

During the Return Trip

For your return, the driver will be waiting at your hotel lobby 10 minutes prior to your scheduled pickup time, waiting a maximum of 10 additional minutes. This punctuality helps keep your plans on track. When boarding, you’ll present your voucher and ID again, ensuring a smooth ride back to the airport.

What’s Included and What’s Not

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo - What’s Included and What’s Not

The service includes private transportation in an air-conditioned vehicle, plus bottled water and refreshing wipes—nice touches travelers appreciate.

Extra costs stem from excess baggage or specialized cargo, stops or left at intermediate points (charged at $20 per booking), and shopping stops (up to $35 for an hour). If you plan to make additional stops, it’s best to coordinate with your driver beforehand.

Additional Considerations

This service is available most days of the year, operated by Transfer In, with flexible hours from noon to late evening, accommodating flight arrivals and departures. It’s a private activity, so only your group will be riding, ensuring privacy and exclusivity.

Why Travelers Love It

Feedback highlights this transfer’s reliability and professional service. One reviewer noted, “All very reliable, I love the service they provide, the facilities are very comfortable, even the food.” Others praised the friendly, attentive drivers and the ease of the process: “The service is excellent, they were always attentive to our needs from the moment we arrived at the airport to hotel pick-ups.”

Who Would Benefit Most?

This transfer is perfect for families, groups, or business travelers who want to avoid the unpredictability of taxis or shared shuttles. It suits those arriving with luggage and wanting to minimize hassle. If your goal is a stress-free, comfortable journey between Cancun and Playa del Carmen, this service hits the mark.

Final Thoughts

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo - Final Thoughts

Choosing a private transfer like this offers more than just a ride—it’s a way to start or end your vacation with peace of mind. The modern vehicles, friendly drivers, and clear communication help you avoid the usual airport chaos, allowing you to relax and focus on enjoying Mexico’s Riviera Maya.

For travelers who value privacy, comfort, and punctuality, this service offers a dependable option at a fair price. While it may seem more costly than a shuttle or taxi for solo travelers, the added comfort and convenience are often worth the investment, especially after a long flight or before a busy day exploring.

This transfer provides valuable peace of mind, especially for those unfamiliar with Cancun’s airport procedures or simply seeking a hassle-free ride. It’s a reliable choice that can make your trip smoother, more comfortable, and more enjoyable.

Ready to Book?

Private transfer Apto Cancun-Playa del Carmen | Viaje Redondo



5.0

100% 5-star

“Great, it was simply easy, nice, and fun. Rodrigo was very professional but also friendly and accommodating, making our trip so enjoyable. Thank you”

— A Tripadvisor Reviewer, Jun 2025

FAQ

Is this transfer private or shared?
This is a private transfer, meaning only your group will be riding in the vehicle, offering privacy and personalized service.

What is the cost for groups up to 5 people?
The price is $116.43 per group, making it a good value for families or small groups traveling together.

How long does the transfer take?
The journey typically lasts around 30 to 50 minutes, depending on traffic and your hotel location.

What amenities are included?
Your ride includes an air-conditioned vehicle, bottled water, and refreshing wipes—to keep you comfortable during the trip.

What should I do upon arrival at Cancun Airport?
Follow signs to “Travel Agencies / Groups / Precontracted Service,” go to the designated meeting point (like “Welcome Bar” or “Margaritaville Bar”), and look for your driver holding a TransferIn sign.

Can I cancel the service if my plans change?
Yes, cancellations are free up to 24 hours in advance for a full refund. Cancellations within 24 hours are non-refundable.

In essence, this private transfer offers a straightforward, comfortable, and reliable way to navigate your transportation needs between Cancun and Playa del Carmen. It’s best suited for travelers who prioritize ease and a touch of luxury over the cheapest option, ensuring a smooth start or conclusion to your Riviera Maya adventure.