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Discover a private, reliable transfer service from Playa del Carmen to Akumal or Tulum, praised for its professionalism, comfort, and great value.
Planning your trip along Mexico’s Caribbean coast often involves figuring out the best way to move between the vibrant towns of Playa del Carmen, Akumal, and Tulum. If you’re seeking a stress-free, private, and comfortable transfer, the service offered by Gypso Travel by Jade Tours deserves your attention. While I haven’t experienced it personally, reviews and detailed descriptions paint a pretty compelling picture of what travelers can expect.
What we love about this service is the full privacy—no sharing the van with strangers—and the flexibility to customize your route or make quick stops. Plus, the excellent reputation for punctuality and professionalism from past travelers makes it stand out. One possible consideration is that the service is not available for airport arrivals, which means you’ll need to arrange your airport transfer separately. This transfer service appeals most to those who value personalized attention and reliable logistics, whether you’re traveling solo, as a couple, or in a small group.

Traveling along the Riviera Maya can be a breeze when you skip the crowded shuttles or unreliable taxis. This service’s private vehicle means you control your schedule and route, making it perfect if you’re tired of waiting or sharing space with strangers. The cost per vehicle, rather than per person, makes it an attractive option for small groups—up to 8 travelers—for a flat fee of $144.
What’s Included focuses on comfort and safety: a private, air-conditioned van ready for your journey. The friendly staff greet you with a welcome banner, easing your first moments in a new place. And if you’re traveling with children, child seats are available for an extra $12 USD round trip, ensuring safety without fuss.
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This isn’t a tour in the traditional sense; it’s a point-to-point transportation service. Whether you’re arriving at a hotel in Akumal or Tulum, or departing from there, the company ensures a direct transfer—no unnecessary stops or detours. If you need to make a quick stop at a supermarket, that’s also possible for an extra $25 USD per hour, but be sure to reserve this in advance to keep your plans on track.
For travelers arriving on multiple flights, the option exists to be picked up at different terminals with a small extra fee of $15 USD. That flexibility can be a real lifesaver if your group’s flights don’t all land at the same time.
Timing-wise, the transfer takes approximately 1 hour 30 minutes to 2 hours, depending on traffic and your exact destination. Past travelers have found this to be a predictable and comfortable ride, with some reviewers praising the timeliness and professionalism of drivers like Fernando and Arturo, who are noted for their courteous behavior and good communication.
Expect to ride in a clean, air-conditioned van—a step above the typical shuttle or shared van. The reviews repeatedly mention how comfortable and spacious the vehicles are, which can make a long transfer feel far shorter. One traveler pointed out that the van is equipped with GPS, ensuring safe and timely navigation through the sometimes unpredictable traffic of the Riviera Maya.
Past guests also mention the friendly and professional drivers, who often go the extra mile by engaging politely and sharing useful tips. For example, one reviewer appreciated Fernando’s playlist, singing along with Adele during the ride, adding a fun, personal touch.
At $144 for a group up to 8, this service offers excellent value when split among travelers. Compared to per-person taxi fares or shared shuttles, which can be less reliable and less private, paying a flat rate for your own vehicle makes a lot of sense—especially for families or groups who prioritize privacy and convenience.
Many reviews highlight the great value for the cost, especially since the service is not priced per person. If you’re traveling with friends or family, this can be more economical than booking multiple taxis. The added options—child seats or supermarket stops—are reasonably priced and enhance overall convenience.
Several reviews speak highly of the driver’s professionalism and timeliness. One user commented, “Fernando was our driver round-trip. He was very helpful, patient, and professional,” underlining the reliability of this service.
Others appreciated the smooth coordination via WhatsApp, which meant they knew exactly where to meet their driver. Multiple travelers pointed out how easy it was to find the vehicle at the designated pickup point—important in a busy area like Cancun or Playa del Carmen.
While the majority of reviews are glowing, a few noted minor hiccups, like a less-than-ideal return trip, or the need for better communication if plans change. Nonetheless, these are exceptions, and the overall satisfaction rate is very high, with a 4.9/5 rating based on 46 reviews.

This transfer service is perfect for travelers seeking privacy and peace of mind. Small groups or families will find the flat-rate pricing particularly attractive. It’s also suited for those with tight schedules or specific destinations in mind, thanks to the customizable stops and flexible pickup options.
If you value reliable and friendly service, and want to avoid the chaos of shared shuttles or taxis, this is a solid choice. Just remember it’s not an airport transfer—so plan your arrival accordingly.
In a region where transportation options can be hit or miss, Gypso Travel’s private transfer from Playa del Carmen to Akumal or Tulum offers peace of mind, comfort, and value. It’s especially well-suited for travelers who appreciate a personalized experience and prefer to travel directly to their accommodations without unnecessary stops or sharing rides. The consistent praise for professional drivers, punctuality, and clean vehicles makes this a reliable choice.
If you’re traveling with family, friends, or even solo and want to make your journey as smooth as possible, this service ticks all the boxes. The cost is fair for what you get—a private, hassle-free transfer that allows you to arrive refreshed and ready to explore the stunning Riviera Maya.
In the end, it’s a trusted option for anyone wanting a stress-free start or end to their trip, especially if you value comfort, privacy, and good communication. Just book ahead to secure your spot and enjoy a seamless ride through one of Mexico’s most beautiful regions.
“First rate. Fernando was on time and quite professional. Enjoyed the 90 minute ride from airport to hotel. No issues whatsoever and would certainl…”
Is this transfer service available for airport arrivals?
No, this service is for transfers between Playa del Carmen, Akumal, and Tulum. It does not include airport pickups or drop-offs.
How many people can fit in one vehicle?
The service is priced per van for groups up to 8 passengers, making it ideal for small groups or families.
Can I stop at a supermarket or make other stops?
Yes, you can stop at a supermarket for up to 15 minutes for an additional $25 USD per hour. Be sure to reserve this in advance.
Is the price per person or per vehicle?
The rate of $144 is for the entire vehicle, not per person. The more people you have, the better the value.
What if my hotel isn’t listed?
Just provide the hotel or Airbnb name when booking, and they will take you there without hassle.
Are child seats available?
Yes, child or booster seats can be provided for an extra $12 USD round trip, payable at boarding.
What if my flight arrives at a different terminal?
They offer pickups at multiple terminals for an extra $15 USD, which is useful if your group has multiple flight arrivals.
How long does the transfer take?
The typical duration is about 1 hour 30 minutes to 2 hours, depending on traffic and exact destination.
What if I need to cancel my booking?
You can cancel up to 24 hours before the scheduled transfer for a full refund.
Is this service suitable for solo travelers?
Absolutely. Solo travelers will appreciate the private ride and the safety of a professional driver, especially if they prefer avoiding shared shuttles.
Choosing a transfer might seem like a small part of your trip, but it sets the tone for your entire stay. With this service’s reliability, comfort, and value, you’re well on your way to a smooth start or finish in Mexico’s Caribbean coast.