Masumi Signature Package – 3 and half Hours

If you’re searching for a chance to unwind amid the hustle and bustle of Chiang Mai, the Masumi Signature Package offers a compelling option. This 3.5-hour spa experience combines expert massages, skin-refreshing scrubs, and facial treatments, all set in a calming environment. While it might not be perfect for everyone—particularly given some mixed reviews—it’s a solid choice for those wanting a luxurious, authentic Thai spa experience within the city.

What we particularly appreciate about this package is the comprehensive approach to relaxation. The combination of a body scrub, massage, and facial means you leave feeling refreshed from head to toe. Plus, the inclusion of hotel pickup and drop-off makes it convenient, especially if you’re staying centrally in Chiang Mai. On the flip side, some reviews highlight issues like a missing service or questions about value, so it’s worth considering whether this tour matches your expectations and budget.

This experience is best suited for travelers who enjoy spa treatments, appreciate a tranquil setting, and are looking for a well-rounded relaxation session during their Chiang Mai visit. Whether you’re celebrating a special occasion or just need some time to decompress, it’s a good option—just with a few caveats.

Key Points

• Comprehensive Spa Experience: Combines a body scrub, massages, and facial for total relaxation.
• Convenience Included: Free hotel pickup and drop-off within Chiang Mai City.
• Authentic Thai Treatments: Focuses on traditional Lanna techniques in a peaceful environment.
• Mixed Reviews: Some guests experienced missing treatments or concerns about value.
• Duration & Price: At 3.5 hours for around $110, it offers a full spa day within a manageable timeframe.
• Best for Relaxation Seekers: Ideal for those wanting a pampering session during their trip.
• Limited Outside Chiang Mai: Outside city pickups are not available, so plan accordingly.
• Booking & Cancellation: Easy reservation with free cancellation up to 24 hours in advance.

What Does the Spa Experience Include?

The Masumi Signature Package is designed as a full-body pampering session that lasts approximately 3 hours and 30 minutes. It kicks off with a 1-hour Jasmine rice body scrub—a treatment that promises to brighten skin, improve blood circulation, and restore moisture. The process involves gently exfoliating the skin with natural ingredients, helping to remove dull surface cells and stimulate new, healthy skin growth. Based on the reviews, guests loved the scrub session, highlighting how clean and tranquil the environment felt, making it easy to relax into the treatment.

Next, the experience continues with a Masumi classic signature massage lasting an hour. This massage blends traditional Thai techniques with possibly some other modalities, aiming to ease muscle tension, boost circulation, and promote an overall sense of well-being. While the massage is a core part of the package, one reviewer noted disappointment because their head and shoulders massage was not performed despite being included in the booking. It’s a reminder to clarify expectations with the spa beforehand or confirm your preferences on arrival.

The third component is a 30-minute head and shoulder massage. This targeted treatment focuses on relieving tension in areas that often become sore from travel or everyday stress. However, as per one guest’s experience, this part might sometimes be skipped or overlooked, so don’t hesitate to remind the staff if it’s important to you.

Finally, the package wraps up with a 1-hour refreshing facial. The facial emphasizes deep cleaning, brightening, and reducing dullness—ideal for travelers who want to restore a healthy glow after days of sightseeing. Guests favorably mentioned how the skincare treatment left their skin feeling smooth and radiant, and appreciated the professional, knowledgeable staff.

The Environment & Staff

The spa environment is described as quiet, clean, and professional—factors that greatly enhance the relaxation experience. The staff’s knowledge and attentiveness seem to be a strong point, especially for those looking for authentic Thai treatments, such as the traditional Lanna approach.

However, reviews also reveal that some guests felt their experience was marred by service inconsistencies, with one guest noting they paid for a treatment that was not delivered. Although this could be an isolated incident, it highlights the importance of clear communication and confirming your treatment preferences during booking or check-in.

Logistics & Practical Considerations

The package includes free pickup and drop-off within Chiang Mai city, which makes it ideal for travelers staying centrally. Outside this area, additional arrangements would likely need to be made, as the service does not cover pickups outside Chiang Mai. The activity runs daily from 10:00 AM to 8:30 PM, offering flexibility for various schedules.

Pricing is set at approximately $110.71 per person, which, for a full 3.5-hour treatment involving multiple treatments, is quite reasonable. When considering the value, think about the quality of treatments, the environment, and the convenience of hotel pickup. Some guests mentioned discounts (like 50% for members), which can make the experience even more attractive.

What is Not Included?

The package is quite straightforward: it covers the treatments and transportation within Chiang Mai. However, it doesn’t include services outside the city, so if you’re staying further out, additional arrangements will be necessary.

Who Would Benefit Most?

This package is perfect for relaxation lovers and those wanting a comprehensive Thai spa experience. It suits travelers looking for a pampering break, especially if they appreciate traditional treatments and comfortable surroundings. However, if you’re expecting a perfect, no-miss service or are on a tight budget, you might want to compare options.

The Masumi Signature Package provides a solid, relaxing experience that combines traditional Thai treatments with the convenience of hotel pickup. The three and a half hours spent here can be a highlight of your trip, especially if you’re after deep relaxation and skincare rejuvenation. The environment is clean, professional, and quiet—ideal for unwinding after busy sightseeing days.

That said, the experience isn’t without its flaws. Some reviews mention missing services, and the value can depend on your expectations and the specific treatments you care about most. It’s worth communicating your preferences clearly and possibly confirming treatments upon arrival to ensure you get everything you signed up for.

In essence, this spa package offers a great way to decompress in Chiang Mai, especially if you value authentic treatments in a peaceful setting. It’s best suited for those who prioritize comfort, professionalism, and a full-body pampering session amid their Thai adventure.

Is hotel pickup included in the package?
Yes, free pickup and drop-off are included within Chiang Mai city, making it convenient if you’re staying centrally.

How long does the entire experience last?
Approximately 3 hours and 30 minutes, from start to finish, including treatments and transportation.

What treatments are included?
The package features a 1-hour Jasmine rice body scrub, a 1-hour signature massage, a 30-minute head and shoulder massage, and a 1-hour facial.

Can I choose specific treatments?
The package is set, but some reviews suggest verifying your preferences upon arrival—particularly regarding the head and shoulder massage.

Are there any treatments I should be aware of that might be skipped?
Yes, some guests reported that their head and shoulder massage was not performed despite being included in the booking.

What is the price of this package?
It costs around $110.71 per person, which includes treatments and hotel transfers.

Are outside Chiang Mai pickups available?
No, pickups outside the city are not included; plan to be centrally located or arrange your own transport.

What is the environment like?
Guests describe it as quiet, clean, and professional, ideal for relaxation.

Is this experience suitable for all physical fitness levels?
Yes, but travelers should have moderate physical fitness, as some treatments might involve lying down or light movement.

For those wanting a full-spectrum spa day in Chiang Mai, the Masumi Signature Package offers a balanced, authentic experience. It’s perfect if you’re after relaxation and skincare, with the added perk of hotel pickup making it easy to fit into your schedule. While it might not be flawless—some reviews point to occasional service hiccups—it generally delivers a calming, professional environment where you can truly unwind.

Whether you’re celebrating a special occasion or simply craving some well-deserved downtime, this spa package can add value to your trip. Just remember to double-check your treatments and communicate your needs clearly, and you’ll likely find it a worthwhile indulgence during your Chiang Mai stay.