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Discover London with a hop-on hop-off bus tour including Westminster Abbey entrance and Thames cruise. Practical, flexible, but watch for mixed reviews.
Visiting London often means juggling a long list of must-see sights, and this tour offers a tempting combo: the iconic Westminster Abbey plus a flexible hop-on hop-off bus tour around the city. Priced at roughly $85 per person, it promises an easy way to explore via comfortable buses, audio guides, and even a Thames River cruise. But with a mixed bag of reviews and some logistical quirks, it’s worth digging into whether this experience is right for you.
What stands out? The Westminster Abbey visit is undoubtedly the star of the show — a chance to step inside one of London’s most famous landmarks with a ticket included. We also like the multiple routes available, allowing you to tailor your sightseeing day without the stress of planning every stop yourself. On the flip side, the average rating of 2.6 out of 5 signals some inconsistency in customer experience, which merits a closer look before booking.
This tour is best suited for travelers who value convenience and variety. If you’re after a structured yet flexible way to see London’s highlights, with some cultural enrichment thrown in, it could be a good fit. But if you’re looking for a highly polished, seamless experience or a deep dive into specific attractions, you might want to explore other options.


Looking for more options in London? Here are some other experiences worth considering.
At the heart of this package is entrance to Westminster Abbey, a site that’s more than just a church — it’s a monument to centuries of British history. The Abbey’s gothic architecture is stunning, and you’ll have the chance to see famous sites like the Coronation Chair (used for monarchs since 1308) and Poets’ Corner, where literary giants like Chaucer and Dickens rest. The Abbey’s stained glass windows are a highlight, casting colorful light inside, and the memorials tell stories of Britain’s royal and cultural history.
However, a notable downside — and one that some reviewers pointed out — is the process of entering. One traveler mentioned, “Nobody gave us a ticket to enter Westminster Abbey,” which hints at potential confusion or miscommunication. It’s crucial to print your ticket ahead of time, as all vouchers must be exchanged at the entrance, and to remember that Westminster Abbey is a working church with occasional closures due to services or events.
The bus component spans several routes, each designed to showcase different aspects of London:
The buses run every 20-30 minutes, meaning you won’t wait long between rides — a plus for those eager to maximize sightseeing. Audio guides are available in 12 languages, enhancing the experience for international visitors, though some reviews suggest the guides’ quality varies.
Included in the ticket is a scenic boat ride along the Thames, linking Westminster Pier to Tower Millennium Pier. This provides a refreshing view of London’s skyline and landmarks like Tower Bridge. Travelers have appreciated this addition, with one noting that “the Thames cruise was a very nice extra.” It’s a relaxing way to see the city from a different perspective, especially after a busy day of sightseeing.
For those craving more context, free walking tours are offered — notably, the Jack the Ripper tour and the Royal London tour. These are curated experiences lasting around 1.5 to 2 hours, giving deeper insights into London’s darker history or royal traditions. Reviews suggest guides are knowledgeable and engaging, which could be a highlight if you’re interested in storytelling.
At nearly $85, the price covers a full day of sightseeing, including multiple routes, an Abbey ticket, and a Thames cruise. For visitors on a tight schedule or those who prefer a no-fuss approach, this bundle offers convenience. However, the mixed reviews mean you should weigh whether the experience matches the cost — especially since some travelers faced issues with ticket exchanges or guide quality.

One traveler praised the Thames cruise as “a very nice addition,” highlighting its scenic value. Conversely, another shared a frustrating experience: “Nobody gave us a ticket to enter Westminster Abbey,” which underscores the importance of being prepared and printing your tickets in advance. Some reviews also alluded to guides or staff being inconsistent, which can impact the overall experience.

This combined tour offers a practical, economical way to see a lot of London in a short amount of time. The inclusion of Westminster Abbey makes it appealing for first-time visitors eager to tick off one of the city’s top landmarks without booking separate tickets. The hop-on hop-off system grants the flexibility to explore at your own pace, which can be invaluable in a city with so many attractions.
However, the mixed reviews suggest that it might not be suitable for travelers who demand flawless service or highly polished guided commentary. It’s probably best for those who are comfortable with some level of unpredictability and are looking for a value-packed, flexible sightseeing option.
If you’re a traveler who appreciates scenic boat rides, multiple transportation options, and the chance to customize your day, this tour could serve as a solid backbone for your London adventure. Just be sure to plan ahead, especially regarding Westminster Abbey’s entrance procedures.
Do I need to print my Westminster Abbey ticket?
Yes, all tickets/vouchers must be printed and exchanged at the Abbey entrance to gain entry.
Can I visit Westminster Abbey at any time during the day?
You can visit during the Abbey’s open hours, but it’s wise to check the schedule as it may close 30 minutes after the last entry.
Is the Thames boat ride included?
Yes, your ticket includes a scenic cruise along the River Thames between Westminster Pier and Tower Millennium Pier.
How often do the buses run?
Every 20 minutes on the Red and Blue routes, with the Orange route operating every 30 minutes from Monday to Thursday.
Are guided tours included?
No, but optional free walking tours like Jack the Ripper or Royal London are available with separate booking.
What languages are audio guides available in?
Twelve languages including English, Spanish, French, German, Chinese, Japanese, Russian, Hindi, Italian, Portuguese, and Arabic.
What should I be aware of regarding Westminster Abbey?
It’s a working church with occasional closures for services; security searches are mandatory, and face coverings are required unless exempt.
Is this tour suitable for families?
Yes, especially if your family enjoys flexible sightseeing and is interested in historic landmarks and scenic cruises.
What if I want to see more attractions?
Additional attractions like the Tower of London or the London Eye are available as separate experiences or add-ons.
“The extra in August was the Thames cruise. A very nice addition.”

This tour package combines convenience, cultural highlights, and scenic views into one reasonably priced offering. While some travelers have experienced hiccups, many appreciate the overall value and the chance to see Westminster Abbey along with the best of London from the bus and river. It’s ideal for first-time visitors or those wanting a relaxed, all-in-one sightseeing day with options to extend their experience through extra tours.
If you’re comfortable with some variability and want to maximize your time, this package is worth considering. Be sure to prepare ahead, print your tickets, and take advantage of the flexible routes and cruise to make the most of your London visit.