Edmonton International Airport Plaza Premium Lounge

Traveling through Edmonton’s airport? You might be considering whether to indulge in the Plaza Premium Lounge before your flight. Based on what we’ve gathered from multiple reviews and the official info, this lounge offers some perks but also faces notable drawbacks. It’s a quiet spot to relax and catch up on work, but whether it’s worth the $60 price tag depends on your expectations.

We love the lounge’s peaceful environment and high-speed Wi-Fi, making it a good spot to unwind or get a bit of work done. The availability of shower facilities and comfortable seating are definite pluses, especially if you’ve been on the road or waiting between flights. However, a common concern among travelers is that the food and drinks can be quite underwhelming, especially compared to other airport lounges, and some find the overall space and decor outdated.

This review is best for travelers who value a quiet place to relax, work, or freshen up, and who don’t mind the possibility of average food and limited amenities. If you’re after the kind of lounge experience that dazzles with gourmet snacks or luxury touches, this might fall short. But if you need a practical, calmer space to regroup, it could work for you.

Key Points

• Comfortable seating and quiet atmosphere make it easier to unwind or work.
• Wi-Fi is high-speed and reliable, ideal for catching up on emails or streaming.
• Food options are limited and often described as lacking flavor or warmth.
• Shower facilities are available but not in all sections of the airport.
• The lounge’s dated decor might disappoint travelers expecting more modern surroundings.
• Cost of $60.01 may not feel justified for some, given the quality and variety of offerings.
• Entry requires an on-going boarding pass and passing through security, so it’s best for last-minute pre-flight relaxers.
• Reviews are mixed, with some praising staff and peace, others criticizing the food and ambiance.

A Closer Look at the Edmonton International Airport Plaza Premium Lounge

Location and Access

Nestled within the restricted area of the departure level, this lounge is accessible only after passing through security and immigration. You’ll need to present an ongoing boarding pass to gain entry, making it perfect for travelers with a bit of time before their flight. The location makes it convenient for those who want to avoid the busy terminal and seek a moment of calm.

Atmosphere and Comfort

Travelers generally agree that the lounge is quite clean, with comfortable seating arrangements that cater to both relaxation and productivity. The environment is quiet and peaceful, as some reviews describe it as a “nice escape” from the hustle. However, others note that the decor feels outdated, and the space doesn’t exude a modern or luxurious vibe.

Food and Beverage

This is where opinions diverge sharply. Some reviewers mention a high standard of food and good value for money, praising the delicious tapas and variety. Naomi, for example, was lauded for her friendly service and great food. Conversely, others complain that the food is tasteless, cold, or unappealing, especially on the domestic side where breakfast options are described as “cool and always the same.” Drinks are available, including some alcoholic options, but some reviews suggest liquor might be charged separately, and overall, the offerings are modest.

Amenities and Facilities

The lounge boasts Wi-Fi throughout, which works well for most. TVs and newspapers provide additional entertainment, and shower facilities are available in some sections, offering a refresh after long flights or layovers—although not everywhere. Washrooms are accessible within the lounge, adding convenience.

Pricing and Value

At just over $60, the lounge’s price point is a point of contention. Some reviewers think it’s a reasonable deal for a few hours’ peace and privacy, especially when considering the Wi-Fi and shower amenities. Others feel that the experience doesn’t match the cost, citing that the food and atmosphere are lacking. Given the mixed reviews, travelers should weigh whether they value a quiet space over gourmet offerings or modern decor.

Staff and Service

While some reviews praise helpful and friendly staff, others mention poor service and unfriendly greetings. Naomi’s positive experience underscores that good staff can make a difference, but inconsistency seems to be a notable factor. If service quality is important to your experience, be aware that opinions vary.

Who Should Consider This Lounge?

This lounge is best suited for passengers needing a quiet space to relax or work close to their departure gate. If you’re someone who values Wi-Fi, shower facilities, and a comfortable seat, you’ll likely find it useful. However, those expecting gourmet food or modern ambience may find it underwhelming. It’s particularly handy for travelers with short layovers or early morning flights, when extra comfort outweighs the cost.

Final Thoughts

The Edmonton International Airport Plaza Premium Lounge offers a decent refuge for travelers wanting to escape the hectic terminal environment. Its biggest selling points are peaceful surroundings and functional amenities like Wi-Fi and showers. But for the price, many find the food and decor lacking, which drags down the overall experience.

If your priority is a quiet, well-equipped space to work or freshen up, and you’re not overly concerned with gourmet snacks or a modern look, this lounge could be a worthwhile investment. Keep in mind, however, that reviews are polarized, and some travelers feel it’s not worth the expense. Knowing what to expect can help you make the most of your time here.

FAQ

Is the Edmonton Plaza Premium Lounge open daily?
Yes, it operates daily from 5:30 AM to 10:00 PM for domestic and international departures. US departures are currently temporarily closed.

How do I access the lounge?
You need to pass through security and immigration, then present an ongoing boarding pass at the lounge entrance.

Can I cancel my booking and get a refund?
Yes, cancellations are free up to 24 hours before the experience, allowing you to get a full refund if you change your mind early enough.

What amenities are available inside the lounge?
High-speed Wi-Fi, TV, newspapers, magazines, shower facilities (not in all sections), and comfortable seating.

Are food and drinks included in the price?
Yes, a hot buffet and a variety of hot drinks and alcoholic beverages are available, but some reviews mention that the food can be bland or cold.

Is the decor modern and inviting?
Most travelers say the decor feels outdated and could use a refresh, which may impact the overall ambiance.

What’s the best part of the lounge?
Many appreciate the quiet environment and friendly staff, especially those who value practical amenities over luxury.

Would I recommend this lounge?
It depends on your priorities. If you value peace, Wi-Fi, and shower facilities over gourmet food or trendy decor, it could be a good choice. Otherwise, you might find better value elsewhere or in the terminal’s public areas.

To sum it up, the Edmonton International Airport Plaza Premium Lounge offers a practical, functional space for travelers who want a peaceful spot to relax or work. It’s not fancy, and its food is hit or miss, but for those who need a dependable refuge before a flight, it delivers. We suggest weighing your expectations against the price and reviews before booking, ensuring it aligns with what you want from your airport experience.