Cancun: Interactive Aquarium – Swim with dolphins Premium

Traveling to Cancun and looking for a family-friendly activity that combines marine life education with close-up animal encounters? The Interactive Aquarium inside Plaza La Isla Shopping Center offers a well-regarded experience, especially the Delphinus Premium program that promises a personal, engaging dolphin interaction. Whether you’re traveling with kids or simply want to tick the dolphin experience off your bucket list, this tour balances fun, safety, and authenticity.

What makes this experience stand out? First, the opportunity to interact with dolphins in a controlled environment designed for safety and fun. Second, the Aquarium Trek—a unique walk-on-water activity that requires no swimming skills but still offers the sensation of floating alongside marine creatures. On the flip side, it’s worth considering that this is a short, one-hour experience, so if you’re after a full-day marine adventure, this might feel a bit limited.

This tour suits travelers who want a safe, guided experience with marine mammals, especially families with children aged 8 and older, or anyone curious about dolphins but not wanting to commit to longer or more strenuous activities. It’s a perfect blend of education, entertainment, and memorable moments, all wrapped into a tidy one-hour package.

Key Points

• Includes a dolphin presentation and interaction tailored for up to 4 participants
• Aquarium Trek offers a unique, non-swimming water walk experience
• Safety regulations include no cameras in the habitat and size restrictions for minors
• Price at $173 per person offers a memorable but not inexpensive encounter
• Small group size (limited to 4) enhances personal attention
• Available in the morning or afternoon with flexible cancellation policies

When considering a dolphin encounter, what really matters is how close you get and how safe and educational the experience is. The Delphinus Dolphins program at Cancun’s Interactive Aquarium delivers on both fronts. It’s not just a quick photo op but a meaningful interaction that leaves many visitors with a sense of wonder and respect for these intelligent animals.

You can check availability for your dates here:

The Itinerary: What You Can Expect

Starting with the entrance, you’ll be guided into the Aquarium, where the first part of your experience is a 15-minute briefing. Here, knowledgeable guides explain safety rules, introduce the dolphins, and prepare you for the activities ahead. This is key for setting expectations and ensuring everyone, especially children, understands how to interact respectfully with the animals.

Following the briefing, you’ll spend about 45 minutes in the water. For most, the highlight is the interactive activities with dolphins — such as hand signals, gentle touches, and possibly even a “kiss.” These activities are designed to be engaging and fun, particularly for families. The stunning views of the dolphins gliding through the water are often noted as a highlight by visitors.

One of the most distinctive parts of this tour is the 20-minute Aquarium Trek. Unlike traditional snorkeling or scuba, this is a walk-on-water experience where you can feel like you’re floating or walking alongside marine life, without the need to swim. You don’t even get your hair wet, which makes it appealing for those who might be uneasy in open water or simply want an easier way to experience a water adventure.

For safety and comfort, the equipment used for Sea-Trek® activities is designed for minimal impact, and minors are evaluated upon arrival to ensure they meet size and shoulder width requirements. Participants can wear eyeglasses or contact lenses, and makeup will stay put during the activity—another small but appreciated detail.

What’s Included and What’s Not

This package provides admission to the aquarium, a dolphin presentation, and all gear—towels and lockers are included, which is convenient. It’s a small group experience, limited to four people, which guarantees more personalized attention from the guides.

However, it’s important to note what’s not included: you won’t have access to the hotel’s facilities like pools or bars, nor are photos or videos included (they are available for purchase), and food or drinks are separate. Plus, there’s a $50 MXN tax per person payable at check-in, which covers the activity’s environmental and safety measures.

The Practical Side: Booking and Logistics

Booking is flexible—you can reserve now and pay later, which is a great option for flexible travel plans. The activity usually lasts around one hour, and is offered in both the morning and afternoon, fitting easily into most itineraries.

Meeting point is inside Plaza La Isla Shopping Center, a central and accessible location in Cancun. Transportation isn’t included, so plan to arrive on your own or arrange transport.

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Experience Quality and Reviews

With a 4.4-star rating, most visitors find this experience enjoyable and well-organized. Reviewers often mention the knowledgeable guides who make the interaction both educational and fun. The stunning views of the dolphins and clean, safe environment are frequently praised. Some note that the activity is a bit rushed, but given the hour-long limit, it’s understandable.

Many appreciate the small group setting, which fosters a more intimate experience than large tour groups, and the non-swimming Aquarium Trek has been highlighted for being accessible and unique.

This experience is ideal for families with children over 8 years old, given the safety assessment for minors. It’s also perfect for adults who want a gentle, guided encounter with dolphins without the need for extensive swimming skills or time commitment. If you’re after a memorable, safe introduction to marine mammals, this tour delivers.

However, if you’re seeking a more extensive marine adventure or photo documentation, you might want to look elsewhere or be prepared to purchase additional photos. Also, those on very tight schedules might find the one-hour experience a bit brief.

All in all, this tour offers a well-organized, memorable encounter with dolphins in a safe, controlled environment. The inclusion of the Aquarium Trek adds a fun twist to the usual dolphin swim. The small-group format ensures personal interaction, and the well-structured itinerary keeps things moving smoothly.

While the price might seem steep, remember you’re paying for a quality, guided experience that prioritizes safety and education. It’s particularly valuable if you want your marine mammal encounter to be meaningful, not just a quick photo op.

This activity is best suited for families, first-timers, or those curious about dolphins who appreciate well-managed, small-group experiences. If you value knowledgeable guides, stunning aquatic views, and safe, engaging activities, this tour is an excellent choice for making your Cancun trip memorable.

How long does the tour last?
The total experience lasts about one hour, including briefing, in-water activities, and Aquarium Trek.

What’s included in the price?
Your package covers admission to the aquarium, a dolphin presentation, 15 minutes of briefing, 45 minutes in the water, 20 minutes of Aquarium Trek, plus towels and lockers.

Can I bring my camera or phone?
No, cameras and audiovisual devices are not allowed in the dolphin habitat for safety reasons. Photos and videos can be purchased separately.

Is transportation provided?
No, transportation isn’t included. The activity takes place inside Plaza La Isla Shopping Center, which is centrally located.

Are there age restrictions?
Minors will be evaluated on arrival to ensure they meet size and shoulder width requirements for the equipment used in Sea-Trek®. The activity is recommended for children 8 years and older.

How do I pay the tax?
Upon check-in, a $50 MXN tax per person will be collected—this helps support environmental and safety initiatives related to the marine mammals.

Whether you’re seeking a fun, educational, and safe encounter with dolphins or a unique water walk experience, this tour at Cancun’s Interactive Aquarium offers a compelling package. It balances quality, safety, and authentic engagement—perfect for making lasting memories without overextending your schedule or budget.