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Discover Florence’s top sights easily with this hop-on hop-off bus tour, offering flexible passes, scenic views, and helpful guides—ideal for first-timers.
Florence Hop-On Hop-Off Bus Tour Review: Is It Worth Your Time and Money?
Exploring Florence can be an overwhelming experience given its compact size but sprawling sights. The City Sightseeing Florence Hop-On Hop-Off Bus Tour promises a convenient way to get oriented with the city’s highlights, offering flexible 1-, 2-, or 3-day passes. With unlimited rides, panoramic upper deck views, and stops at key attractions, it sounds like a practical option—particularly if your time in Florence is limited or you prefer a less strenuous way to see the sights.
What we really appreciate about this tour is the flexibility it offers. You can hop on and off at your leisure, which means you’re not tied to a rigid schedule or walking long distances between sights. Plus, the inclusion of free Wi-Fi onboard and a mobile app with real-time bus locations makes navigation much easier, especially if you’re new to the city.
However, a potential downside is the limited frequency of buses — multiple reviews mention long waits, sometimes over an hour, especially since only one bus may be operating at a time. Also, some stops are suspended (notably Stop 11 on Line A and Stop 3 on Line B), which could impact your overall experience. This tour is best suited for travelers who want a quick, practical overview rather than an in-depth guided experience.
Overall, if your goal is a broad orientation of Florence with the flexibility to explore on your own, this bus tour can be a good fit, especially considering the reasonable price point of around $33.67 per person. But, if you’re after detailed guided insights or quick access to the most popular spots, you might want to supplement it with a walking tour.


This service offers a straightforward way to navigate Florence’s narrow streets and hilly terrain — perfect for first-timers or those short on time. You start your journey at Piazzale Galileo, an excellent spot to get a panoramic view of Florence, and then proceed through various stops on two distinct routes. The Line A route has 13 stops, including Santa Croce, Palazzo Pitti, and Piazzale Michelangelo, while Line B offers options such as Piazza Mino and Fiesole.
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The mainline (Line A) is packed with iconic sights. You’ll begin at Piazzale Galileo, which offers expansive views of the city, giving you a great orientation point. From there, it proceeds through key attractions like the Santa Croce church, which is the burial site of Galileo and Machiavelli — a must-see for history buffs. The route also includes stops at Palazzo Pitti and the beautiful Piazzale Michelangelo, which travelers consistently praise for the stunning cityscape views.
One reviewer mentioned that the “helpful professional team” made transfers between line A and B seamless, which is a definite plus if you’re planning to see a variety of neighborhoods and sites. Another reviewer appreciated the beautiful views despite rainy weather, showing the views from Piazzale Michelangelo are often the highlight.
Line B takes you further out, including Fiesole and Museo Del Calcio, with some stops like Piazza Mino offering a quieter, more local flavor of Florence. However, note that Stop n. 3 on Line B is suspended until further notice, so check your route before heading out.
The open-top double-decker buses are a definite advantage for sightseeing—the upper deck provides excellent vantage points for photography and taking in the city’s architecture. The buses are generally punctual, with many reviewers noting they arrived “on time at every stop,” but there are exceptions. Several reviews mention long waits of over an hour when trying to hop back on, especially since only one bus might be operating at a time — a significant caveat for travelers eager to maximize their day.
The onboard Wi-Fi is a thoughtful touch, allowing you to access the real-time bus position, which enhances your ability to plan and avoid unnecessary waiting. Plus, the free app includes a walking tour in multiple languages, which is a bonus for those who want a more in-depth exploration.
While the tour provides a broad overview, it’s not a substitute for exploring Florence on foot or with a guided tour. Several reviewers noted that some stops are poorly signposted, which can make finding the bus stops tricky, especially if you’re unfamiliar with the city. The map is available online and in the app, but accuracy and clarity seem to vary, so it’s best to arrive early and have patience.
As one traveler pointed out, the tour is best for those wanting a quick orientation or with limited time. The price of around $33.67 per person is quite reasonable considering the scope, especially if you plan to use the unlimited rides option over multiple days. Yet, keep in mind the potential for long waits and suspended stops; it’s worth planning around these uncertainties.
Based on actual reviews, guides are generally not on the bus, but the onboard staff and the audio commentary — when available — can be helpful. One traveler mentioned that the views from Piazzale Michelangelo were “amazing despite the rain,” emphasizing this stop’s value. Others found the helpful staff made transfers easier, and the free walking tour via the app added a layer of depth to their experience.
Some travelers expressed frustration over difficulty in locating stops or waiting times exceeding an hour, especially given that only one bus appears to run, which could make the experience feel more like a city circle than a hop-on hop-off tour. The suspension of certain stops might also limit your planned route, so always check the latest route map before heading out.
This Florence hop-on hop-off bus offers a convenient, flexible way to get a lay of the land, especially for first-time visitors or those with limited time. The scenic viewpoints, including Piazzale Michelangelo, make it worthwhile for photography lovers and those wanting to avoid excessive walking uphill. The value for money is good, given the unlimited ride options and included extras like Wi-Fi and the app’s walking tour.
However, travelers who prioritize frequent buses, detailed guided commentary, or a more intimate experience might find this tour a bit lacking, especially with reports of long waits and limited buses. If you’re comfortable navigating with a map and want a broad, scenic overview, this tour can serve as an efficient introduction.
Ultimately, this experience suits first-timers, casual travelers, or families who want to combine sightseeing with ease. Just remember to check the route updates beforehand, arrive early, and be prepared for some waiting time.

Does the tour operate multiple routes?
Yes, there are two routes—Line A and Line B—covering different parts of Florence, with some stops overlapping.
Can I buy a one-day pass?
Yes, you can choose from 1-, 2-, or 3-day passes, depending on your schedule and how much sightseeing you want to do.
Is there Wi-Fi onboard?
Yes, the bus offers free Wi-Fi, which helps you access the real-time bus location via the mobile app.
Are the stops well signposted?
According to reviews, some stops are poorly signposted, so it’s wise to have the map or app handy to locate your bus stops.
How long is the typical ride?
The entire route takes about 2 hours, but with hop-on hop-off flexibility, you can stay longer at your favorite spots.
Are there any stops that are currently suspended?
Yes, Stop n. 11 on Line A and Stop n. 3 on Line B are suspended until further notice; check the latest route info before traveling.
What are the main attractions covered?
Highlights include Piazzale Michelangelo, Santa Croce, Palazzo Pitti, and Fiesole on Line B.
Is this tour suitable for families?
Yes, especially since the open-top buses are fun for kids, and the flexible schedule allows for breaks and exploration.
Does the tour include a guided commentary?
Audio guides are available, but reviews suggest that the main benefit is the scenic ride rather than detailed narration.
What’s the cancellation policy?
You can cancel up to 24 hours in advance for a full refund.
In brief, the Florence Hop-On Hop-Off Bus Tour is a practical way to orient yourself in this charming city. It’s best suited for those wanting a broad overview with scenic views and flexible exploration. Just be prepared for potential delays and route changes, and supplement your experience with walking or guided tours for deeper insights.