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304 North Cardinal St.
Dorchester Center, MA 02124
Discover the artistry of fabric flowers with a guided tour of M&S Schmalberg in NYC. Learn about their history, see flowers made by hand, and purchase unique accessories.
If you’re craving an authentic, visually stunning, and surprisingly educational experience in New York City, the Behind The Scenes Factory Tour at M&S Schmalberg might be just what you need. This intimate 45-minute walk-through of a family-run fabric flower workshop offers a rare glimpse into the craftsmanship behind some of the most iconic fashion and entertainment productions. From Martha Stewart to the Victoria’s Secret Fashion Show, these handcrafted blooms have a storied history.
What makes this tour stand out? We especially love how it combines historical insights with the chance to see artisans at work. The fact that it’s a private experience means you’re getting personalized attention — no crowded factory tour here. On the flip side, it’s important to note that transportation is on your own, and the tour is confined indoors, which might be a consideration for those seeking outdoor or more extensive sightseeing.
This experience is perfect for fashion enthusiasts, craft lovers, or curious travelers who enjoy watching skilled hands transform simple fabric into works of art. Whether you’re into design or just want a unique activity that’s both fun and educational, this tour is a solid choice.
Looking for more options in New York City? Here are some other experiences worth considering.
The tour kicks off at the NYC showroom located at 242 W 36th St. right in the heart of Manhattan’s Garment District. Starting at 10:30 am, you’ll be welcomed into a space surrounded by floral displays, instantly giving you a sense of the craft’s beauty and importance. The tour lasts about 45 minutes, which is a perfect length for a quick yet thorough exploration.
From the very beginning, the guides — notably Adam, the host praised for his friendliness and extensive knowledge — set the stage by sharing the company’s history. Established in 1916 and still run by the same family, M&S Schmalberg has built a reputation for creating high-quality, handmade textile flowers. These aren’t mass-produced; each one is crafted with care, often using century-old dies, which adds a layer of historical craftsmanship to every petal.
The highlight? Watching the entire process unfold—from selecting fabric, cutting, shaping, to assembling the flowers. We loved the way guides broke down each step so even those new to fashion or craft could follow. The process is entirely hands-on and done by artisans, which makes it clear why reviewers describe it as a “once-in-a-lifetime experience.” You might see new projects for upcoming runway shows or special commissions that are still under wraps, adding an element of surprise.
One of the unique aspects of this tour is that you never know what you’re going to see. The factory is always working on fresh projects, and the assortment of flowers varies day-to-day. This keeps the experience exciting — you’re walking into a real working studio, not a staged or overly polished tour. As Joyce, one of our review sources, mentions, “Celebrate this immigrant family, creating hand-made textile flowers for top designers since 1916,” highlighting the long-standing craftsmanship and resilience behind the business.
After the behind-the-scenes look, you’ll have the chance to browse the showroom, which is filled with flower accessories and wholesale items. Many visitors, like Karen, found themselves unable to resist purchasing some of these gorgeous blooms. They ship worldwide, making it an appealing option for those wanting a unique souvenir or a special gift.
The tour is fully indoors, which is ideal for avoiding weather concerns, and it involves a small amount of walking within the factory. Since the factory is located in the NYC Garment Center and close to Penn Station, transportation is straightforward, whether by subway, bus, or taxi.
Cost-wise, at $24 per person, the tour offers excellent value considering the depth of insight and the chance to see artisans create art by hand. It’s an economical way to add a memorable, authentic experience to your NYC itinerary.
The positive feedback is undeniable. Visitors frequently mention the guides’ knowledge and friendliness, with Nora saying, “Very informational, great hosts, I hope they keep offering, but don’t miss it.” Many consider it a “must-see” for those interested in fashion or craftsmanship. Others highlight how special it is to witness flowers being made by hand and to meet the artisans involved. A common theme among reviews is the surprise at how much skill and effort goes into each flower, and how captivating it can be to watch workers use century-old dies to craft each petal.
This factory visit is ideal for fashion fans and craft lovers looking for something out of the usual sightseeing routine. If you appreciate artisanal work and enjoy learning about the history of craftsmanship, this tour will satisfy your curiosity. It’s also perfect if you’re seeking a quiet, indoor activity that offers both visual delight and deeper understanding of a niche industry.
Travelers who enjoy shopping for unique souvenirs will find the showroom a treasure trove, especially since the flowers are handcrafted, one-of-a-kind pieces. The tour’s small group size ensures a personalized experience, making it suitable for couples, small groups, or solo travelers.
While the tour is rich in detail and visually engaging, it’s worth noting that transportation is on you. If you’re not staying nearby, plan to incorporate a subway or taxi ride into your schedule. Also, the tour does not include any outside activity, so those expecting outdoor sights might need to supplement their day with other NYC adventures.
Absolutely. For $24, you gain access to an authentic, artisan workshop that’s been family-run for over a century. The experience offers insider knowledge, a behind-the-scenes look at a niche craft, and the opportunity to purchase beautiful, handcrafted flowers. The guides are praised for their friendliness and expertise, making this tour both educational and enjoyable.
This experience particularly suits those who enjoy learning about the process behind luxury fashion, appreciate handmade art, or simply want a quiet, inspiring activity away from crowded tourist attractions. If you’re looking to expand your NYC visit with something offbeat, meaningful, and genuinely beautiful, this factory tour is a worthwhile choice.
Is this tour suitable for children?
Yes, children must be accompanied by an adult, and the experience is generally family-friendly given it’s indoors and involves visual craftsmanship.
How long is the tour?
The tour lasts approximately 45 minutes, making it easy to fit into a busy day without feeling rushed.
Can I take pictures during the tour?
Yes, visitors are welcome to take photos inside the factory, so you can capture the process and your experience.
Do I need to book in advance?
Yes, the tour is usually booked about 46 days in advance, and booking ahead ensures you get a spot in this intimate experience.
Is transportation to the factory complicated?
Not at all. The factory is located in the NYC Garment Center, just a 7-minute walk from Penn Station, and accessible via subway, bus, or taxi.
What is included in the ticket price?
Your ticket covers the factory tour itself. No gratuities or additional purchases are required, though you can buy flower accessories afterward.
Are there any holiday closures I should know about?
Yes, the factory is typically closed on major holidays, so check ahead if you’re visiting around those times.
To sum it up, the M&S Schmalberg Behind The Scenes Factory Tour offers a rare peek into the world of handcrafted textile flowers with a friendly, knowledgeable team. It’s a perfect stop for those wanting an authentic artisan experience in NYC, combining history, craftsmanship, and a chance to shop for beautiful accessories—all at a reasonable price. Whether you’re a fashion lover, craft enthusiast, or just curious, this tour promises a memorable glimpse into an art form that has endured for over a century.